Sr. Teller

P class=MsoNormal style='MARGIN: 0in 0in 0pt' SPAN style='FONT-FAMILY: Tahoma' Assists in the day-to-day coaching of the branch teller team in service, sales and operational excellence to ensure a positive customer experience. SPAN style='mso-spacerun: yes' /SPAN In the absence of the Teller Supervisor, the Senior Teller will be responsible for the efficient operation of the teller line and compliance with Federal and State regulations as well as Webster Bank policies and procedures. SPAN style='mso-spacerun: yes' /SPAN Assists in the training of tellers on all aspects of branch operations. SPAN style='mso-spacerun: yes' /SPAN Provides each customer with exceptional service and basic information through counter based transactions. SPAN style='mso-spacerun: yes' /SPAN Identifies cross-sell opportunities and refers customer to appropriate sales team member. SPAN style='mso-spacerun: yes' /SPAN Meet/exceed individual sales/service goals, and demonstrate operational excellence. ?xml:namespace prefix = o ns = 'urn:schemas-microsoft-com:office:office' / o:p /o:p /SPAN /P
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P class=MsoNormal style='MARGIN: 0in 0in 0pt' B style='mso-bidi-font-weight: normal' SPAN style='FONT-FAMILY: Tahoma' Leadership & Self Development /SPAN /B /P
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LI class=MsoNormal style='MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l1 level1 lfo1' SPAN style='FONT-FAMILY: Tahoma' Promote teamwork and a positive working environment in order to achieve team goals. o:p /o:p /SPAN /LI
LI class=MsoNormal style='MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l1 level1 lfo1' SPAN style='FONT-FAMILY: Tahoma' Work with supervisor to establish individual development goals. o:p /o:p /SPAN /LI
LI class=MsoNormal style='MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l1 level1 lfo1' SPAN style='FONT-FAMILY: Tahoma' Meet/exceed individual development goals and objectives. o:p /o:p /SPAN /LI
LI class=MsoNormal style='MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l1 level1 lfo1' SPAN style='FONT-FAMILY: Tahoma' Participate in team-training sessions consistent with Websters Sales & Service process. /SPAN /LI /UL
P class=MsoNormal style='MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l1 level1 lfo1' SPAN style='FONT-FAMILY: Tahoma' /SPAN B style='mso-bidi-font-weight: normal' SPAN style='FONT-FAMILY: Tahoma' Sales & Service /SPAN /B B style='mso-bidi-font-weight: normal' SPAN style='FONT-FAMILY: Tahoma' SPAN style='mso-spacerun: yes' /SPAN SPAN style='mso-spacerun: yes' /SPAN o:p /o:p /SPAN /B /P
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LI class=MsoNormal style='MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l0 level1 lfo2' SPAN style='FONT-FAMILY: Tahoma' Assist Teller Supervisor in coaching staff to ensure that customer service standards are being met