Staffing/On Site Implementation Manager
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POST DATE 9/3/2016
END DATE 10/20/2016
Santa Barbara, CA
JOB DESCRIPTIONBilingual (Spanish) Implementation Mananger - CaliforniaThe Implementation Manager interacts with individuals at all levels within the client company, field employees, the supporting branch, brand leaders, and the Employbridge Company.Purpose:This position leads the implementation of new VIP partnerships and ensures that training, processes and procedures are in place to meet our commitments at a Value-in-Partnering work site. Characteristic Duties and Responsibilities:
*Personifies our company at all times.
*Nurtures, builds, and maintains strong relationships between the SPM, client and our company, anticipating and developing value-added service to support changing client needs.
*Demonstrates the company's and the area's core values, operating principles, and service differentiators.
*Creates and manages the implementation timeline.
*Develops the Service Delivery Model.
*Creates processes and procedures to fulfill client needs as outlined by the Service Delivery Model.
*Maintains all support functions for SPM at client site, including but not limited to timekeeping system, payroll and attendance reports, invoicing, production effectiveness reports, field employee orientation and performance evaluations, and exit interviews.
*Develops various site specific written documents and metrics reporting as needed.
*Manages and communicates travel schedule effectively. 70%-80% travel required
*Facilitates meetings, conference calls and webinars as needed.
*Communicates constantly with VIP Team, branch and/or area management concerning status of account.
*Participates in scheduled service reviews at client site as needed.
*Other duties as assigned. EmployBridge is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
*Bachelor's degree or equivalent experience, plus three years' successful working experience in the staffing industry.
*Communication and leadership skills sufficient to complete required job functions.
*Computer proficiency in MS Word, MS Excel, MS Outlook and the ability to learn new computer systems.
*Experience implementing change using multiple continuous improvement tools.
*Proven ability to influence others and lead change.
*Proven ability to work productively with others.
*Proven ability to successfully coordinate a project.
*Ability to travel by plane or car.
*Ability to walk the facility floor frequently throughout a shift
*Ability to stand for long periods of time.
*Ability to multi-task and work under deadline pressure.
*Ability to self-direct and work with minimal supervision.
*Ability to handle rejection.
*Ability to work after hours and on week-ends.
*Ability to work with people from all socio-economic strata.
*Excellent verbal and written communication skills.
*Ability to present information diplomatically and effectively.
*Ability to accurately document information.
*Ability to conduct business in a professional manner.
*Ability to manage stressful situations professionally.
*Ability to follow through with an appropriate sense of urgency.
*Ability to work cordially and effectively with others in a fast paced, multi-tasking environment.