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Supervisor - Pool Food Service

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POST DATE 9/8/2016
END DATE 10/11/2016

Hard Rock Hotel at Universal Orlando Orlando, FL

Company
Hard Rock Hotel at Universal Orlando
Job Classification
Full Time
Company Ref #
hc.20C7DD3A0236954B
AJE Ref #
576118204
Location
Orlando, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Supervises and coordinates all restaurant activities in accordance with Loews Hotels standards. Assists all managers in the Restaurants with supervising the restaurant/outlet to include; planning, organizing, directing and coordinating all restaurant activities to ensure efficient operation of department. Assists with training and scheduling of team members, monitors the host/hostess stand and service delivers to ensure proper service to guest. Performs departmental opening and closing duties Monitors and supervises department staff Assists with the scheduling of restaurant staff according to established guidelines and forecasted needs Represents the Restaurant Manager in his/her absence Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures Personally supervises dining room and kitchen activities to ensure quality production/delivery of product/service Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift Inspects all equipment prior to, during and at end of shift, reports any needed repairs to supervisor Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards