SupplierNet / EDI Analyst
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POST DATE 8/18/2016
END DATE 11/15/2016
JOB DESCRIPTIONPACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services you can develop the career you desire with PACCAR. Get started!
PACCAR s Information Technology Division (ITD), located in Renton, WA provides systems development, consulting, voice and data communications services to the entire Corporation.
This position provides first-level support to our supplier community and business partners for questions and issues relating to EDI or the supplier portal. Responsibilities are split between supporting our supplier community on the PACCAR extranet portal, SupplierNet, and responding to inquiries regarding Electronic Data Interchange (EDI) processing. SupplierNet support includes processing access requests for supplier users and internal employees as well as providing basic troubleshooting with the environment and hosted applications. EDI support includes technical end-user support for PACCAR s Trading Partners and Suppliers. The position serves as the interdivisional EDI liaison for Accounting, Planning, Purchasing, Logistics, Sales, and Shipping/Receiving transactions. Successful candidates for this position will have a strong desire to gain technical skills and advance their careers.
Administration of Supplier Access Accounts in Multiple Systems and Applications
Work with PACCAR Business Partners for Approvals and Clarification of Requests
Troubleshoot SupplierNet-Related Errors from Our Supplier Community
Keep Accurate Records of Account Administration and Troubleshooting Activities in IT Tracker
First Call Resolution of Supplier Issues or Escalation to Appropriate Application Team
Author and Publish Limited Content to SupplierNet\
Develop, Coordinate and Publish User-Facing and Internal Documentation
Onboard, Implement and Test New Suppliers On The EDI Systems
Provide Document Tracking, EDI Data Analysis, Root Cause Analysis and Assist with Resolution of Issues
Manage Incoming Support Calls from Suppliers, Planners, And Division EDI Analysts
Strong Organizational Skills
Good Verbal and Written Communication Skills
Ability to Follow Documented Procedures
Flexible, Ability to Multi Task and Shift Priorities Based On Business Priorities
Strong Troubleshooting/Problem-Solving and Analytical Skills
Customer Service Oriented
Ability to Work Both in A Team Environment and Independently
Experience with X12 EDI Standards
Familiarity with EDIFACT EDI Standards a Plus
Experience with EDI Software, Such as Sterling Integrator and Gentran
Familiarity with Mainframe, AS400 or SAP Platforms a Plus
Experience with Security Administration a Plus
Bachelor's Degree in Computer Science or related field Preferred
PHYSICAL DEMANDS:This is an office position; requires long periods of sitting and good manual dexterity for accurate computer data entry.
Ifyou would like more information about what makes PACCAR an excellent place towork, please visit the PACCAR Career Site. PACCAR is an Equal OpportunityEmployer/Protected Veteran/Disability.