Support Technician - Wichita Falls, TX
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POST DATE 9/12/2016
END DATE 11/10/2016
SmartSource Technical Staffing
Wichita Falls, TX
JOB DESCRIPTIONSmartSource, Inc is seeking a Support Technician in Wichita Falls, TX.
Compensation: $40k-$65k+ w/bonuses DOE and Certs
Employment Type: full-time
Our client is an established IT services provider serving North Texas and Southern Oklahoma businesses. As a privately owned organization, our client earned a reputation for providing high end technical support services to area clients.
Being in business for nearly 20 years, their team of dedicated and knowledgeable employees provide all areas of IT support including hourly break-fix, projects, managed services, and vendor management.
Many benefits including:
Career growth path
Paid personal time
Company Contributed Retirement Plan
Group health insurance
Exciting, fast paced work environment
Supporting our clients means working with different personalities, on different systems, resolving many different issues or engineering a solution for a business problem all while maintaining a high level of customer service and client satisfaction.
Ability to demonstrate experience with installation, configuration, and troubleshooting desktop and/or server hardware and software.
Experience with remote tools to perform remote diagnostics and troubleshooting of systems
Knowledge and some experience with routers, switches, firewall technologies
Knowledge and experience with installation and configuration of DSL, cable, T1 circuits
Knowledge and experience with IP addressing, subnet masks, and routing.
Knowledge and experience with Windows Server technologies and concepts
Knowledge and experience with Windows XP, Vista, 7, 8 technologies and concepts
Knowledge and experience with MS Active Directory and concepts.
Ability to communicate well with non-technical clients and high level executives and managers.
80% of your time will be spent working with our clients, so professional verbal and visual presentation is required.
Ability to document work performed and resolutions in ticketing system.
Strong analytical thinking and troubleshooting skills
Certifications: A+ required, Network+/server+/security+/MCITP/MCSE desired
If you or anyone you know is qualified and would be interested in this job opportunity, please send WORD Resume ASAP!
Senior IT Recruiter
SmartSource Technical Staffing Solutions, Inc.