System/Network Administrator with experience in Empower application

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POST DATE 8/24/2016
END DATE 11/19/2016

PerkinElmer CLEVELAND, OH

Company
PerkinElmer
Job Classification
Part Time
Company Ref #
7430
AJE Ref #
575968854
Location
CLEVELAND, OH
Job Type
Regular

JOB DESCRIPTION

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Description:
Position Title: Empower System Administrator
Location: Cleveland, OH
Type of Assignment: Contract to Hire
Job Description:
The OneSource Lab Computing Service Engineer provides
scientific and laboratory services, including
multivendor instrument, information technology and
validation/compliance services when applicable. This
role works seamlessly with and supports the other
PerkinElmer practices and divisions within the lab
computing environment.
Reponsibilities:
Work with Desktop Services, Network Administration and
Engineering to facilitate the optimum computer and
instrument environment.
Provide support for all computers attached to
instruments including:
Participating in Annual Quality Reviews
User access review
Coordinate activities with vendor when needed
Provide the following services for the Empower system:
Computer support (Desk-side)
Software support
Basic instrument troubleshooting
User account administration
User Group management
User Type management
Annual imaging of LAC/e
Weekly rebooting of LAC/es, and as requested
Add / Remove Instruments as requested
Provide the following services for specified systems:
Computer support
Software support
Basic instrument troubleshooting
User account administration
Annual computer imaging
Coordinate activities with vendor when needed
Provide the following specialized services for specified
systems:
Monitor Monthly OS patching
Monthly Virus Protection patching
Coordinate activities with vendor when needed
Provide the following specialized services for specified
systems:
Adding / Removing / Troubleshooting Sensors
Weekly reboot of servers
Server maintenance
Daily monitoring of redundancy
Coordinate activities with vendor when needed
Provide Access database management services including:
Indexing, compacting and repair
Scheduled periodic backups
User account management
Communicate with vendor regarding issues
Provide shared drive management services including:
Serve as backup owner
Manage user access utilizing SDA tool
Provide Software Development Lifecycle (SDLC) for new
systems and upgrades, including:
Change Request Form (author, review)
Regulatory Risk Assessment (contribute, review)
Regulatory Applicability Assessment (contribute,
review)
Requirements Specification (author, review)
Quality Assurance Plan (review)
Development Test Plan (author, review)
Design / Configuration Specification (author, review)
App Roles and Job Types Form
Design Review & Memo (author)
Development Testing (author, review, execute)
Requirement Tractability (author, review)
Installation Testing for UAT (author, execute)
Version Description Document (author, review)
Acceptance Test Plan (review)
User Acceptance Testing (author, review, execute)
Installation Testing for Production (author, review,
execute)
Business Continuity Plan (review)
Disaster Recovery Plan (review)
Quality Assurance Summary Report (review)
SOPs for operations (author, review, verify)
Provide hardware and software support for the ENABLE
Case Labelling System:
User Account Administration
Provide end-user support
Troubleshoot issues as they arise
Support remote ENABLE site (Chatsworth, GA)
Support both desktop and line printers (Zebra)
Provide support for the Line scales to include:
Inventory management
Support Line scales in use
Maintain back up scales
Coordinate with Maintenance regarding calibration of
scales
Develop Standard Operating Procedures (SOPs)
Participate in projects as an individual contributor
Ability to manage one s time with minimal supervision to
achieve objectives
Qualifications, Skills & Experience:
* Bachelors in Science in Computer Science Life
Science or equivalent industry experience.
* 2+ years of relevant technical experience including
* Experience managing teams
* Experience with scientific instrumentation
* Problem solving, proven customer relationship and
communication skills, and team behaviors
Required Experience:
* Ability to troubleshoot complex instrument and
technology issues.
* Strong verbal and written communication skills.
* Ability to identify, track and complete tasks for
multiple projects under prescribed timeframes.
* Knowledge of laboratory safety practices as defined
by the Company and/or customer s site safety code.
Requirements: