Systems Administrator of Managed Review Services
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POST DATE 8/18/2016
END DATE 11/10/2016
JOB DESCRIPTIONSystems Administrator of Managed Review Job Summary:Working as a Systems Administrator for the Managed Review business unit of DTI, primary responsibilities will be twofold:1. The provisioning, troubleshooting, and management of document review platforms and office productivity related applications made available across ~1,300 HP ThinClient computers via Citrix XenApp. This position requires you to coordinate closely with the network, administration, sales, and recruiter teams as well as external clients and vendors. 2. Assisting with the management and administration of server, network, and desktop infrastructure in all field offices. This also will require close coordination with onsite staff, both technical and non-technical. This is a very dynamic and fast-paced position. We are looking for an eager and capable technician to grow within the company as the team and roles change over time. Excellent verbal and written skills are a must and as with any IT role, occasional travel and after hours / weekend work will be required. Specific Duties: Regarding the Citrix / Thin Client management, the Administrator will work with various management teams to develop, test, and provision document review platforms to various nationwide document review centers. You will occasionally be required to work with an external hardware vendor to configure hardware for offsite client review projects. For the duration of a review project, honed troubleshooting skills and understanding the interaction between distributed desktop, server, and remote web based applications will be paramount. This will require the ability to troubleshoot Windows, browser, and connectivity issues, while liaising with our Citrix hosting providerRegarding the infrastructure management, the Administrator will work with internal staff, other members of IT, and third parties to discover, inventory, and manage all servers, storage, and network infrastructure at our field offices. This will primarily be Meraki Cisco network equipment, Cisco and Fortigate firewalls, and printers, however some sites have legacy server infrastructure that will need to be transitioned/decommissioned/repurposed. Required Knowledge:Software: Advanced knowledge of Internet Explorer, Chrome, and Firefox configurationWorking understanding of application virtualization systems such as Citrix.Knowledge of Microsoft Office and basic productivity applications.Experience working with remote access and control software such as RDP, VNC, etc. Hardware: Physical Networking: connections from computer to patch panel to switches. Basic networking and firewall administration tasks. Basic understanding of network VLANs and Access Control Lists. *Note we are not looking for a high-level network administrator, but basic knowledge is required. Operating Systems: Windows 7Adding network printersIPv4 Networking including subnets and using ping and tracert tools.Microsoft Servero Working understanding of Microsoft Active Directory (Domains, Users, OUs, and GPOs)Desired Knowledge: (These skills are not required, but would be advantageous for this position)Software: Working knowledge of Citrix XenApp application virtualization environmentKaseya remote administration suiteHardware: HP/DELL ThinClient computers and HP File Based Write FilterOSs: Advanced Windows 7Moderate Server 2008 R2Basic Linux Command Line Education/Experience:4+ years of mid-level IT work experience requiredBachelor’s or Associates degree in CIS related field desiredTechnical Certifications: A+, Network+, etc. in lieu of advanced degree Location: Houston, TXCompensation: TBD depending on experience and skill set.