JOB DESCRIPTIONAPPLY Description
The Medical Social Worker works independently in a professional capacity to assess TCU patients and/or families who present with psychosocial and discharge planning concerns. The Medical Social Worker provides intervention to address and ameliorate identified concerns and may also make recommendations to the Multidisciplinary Care team on issues of a psychosocial nature. Intervention modalities may include individual, family and group psychotherapeutic interventions, crisis intervention, bereavement counseling, education, interventions to restore the capacity for social functioning, case management, referral, coordination of services and advocacy. The Medical Social Worker may also provide education and training activities for patients, families or staff on areas of psychosocial concern. This individual is responsible and available on an as needed basis for psychosocial assessment, counseling, intervention and discharge planning for patients and families.
When illness or injury necessitates life changes, the Social Worker intervenes by assisting families to make decisions, access resources and cope with the resultant life adjustments. When patient or family difficulties interfere with treatment, discharge planning, informed consent or physician/ patient communications, the Social Worker is available to assist with assessing the barriers and through therapeutic relationship building, makes recommendations or interventions to address and resolve the barrier. The Medical Social Worker assists patients and families to cope with hospitalization and may help with tangible needs that impact on their ability to support the patient or contribute to a safe discharge plan for the patient. This may include assisting families to access appropriate resources for these needs. The Social Worker provides consultation and recommendations on psychosocial issues that affect the daily challenges to service provision at the request of Physicians, Unit Manager, Nursing staff and other members of the healthcare team and through on-going relationship building with other disciplines and on the unit.
The Medical Social Worker demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Maintains confidentiality according to all applicable laws, policies and regulations
Contributes to organization success targets for patient satisfactions, quality outcomes and net operating margin.
Participates in cost containment efforts through efficient use of supplies, services, and time management.
Adheres to unit/department budgetary practices.
Supports the organizations patient flow efforts through compliance to unit and Patient Services policies.
Communicates with patients and families in a professional, therapeutic, and courteous manner
Maintains confidentiality with information in the appropriate manner.
Ensures availability of accurate and timely information through documentation and effective communicating with staff
Has clinical and social contact with patients, including all age groups, and is able to appropriately assess, care for and treat them according to the guidelines as defined by Covenant HealthCare.
Participates in patient care and unit activities to achieve compliance with all regulatory, patient safety, infection control and safety requirements
Other TCU specific duties as assigned; compliance with State F-tags
Demonstrates an awareness of self-responsibility and accountability for own professional practice. Seeks validation of knowledge base, skill level, decision making as necessary and assertively seeks guidance in area of question.
Provides leadership, direction, encouragement, and feedback on exemplary and unacceptable performance of peers.
Maintains professional standards by actively participating in continuing education activities, quality management activities, in-services related to area of practice and age(s) of patient population.
Actively participates in orientation, supervision, training and evaluation of students and other staff.
Displays high regard for personal dignity, diversity and uniqueness of individuals (Cultural/Religious Sensitivity; Confidentiality; Privacy; Age specific Needs).
Remains flexible for patient care and program needs
Seeks opportunities to support other members of the team when patient care volumes allow.
Provides psychosocial assessment of the identified patient/ family. Identifies problems, needs and strengths. Collaborates with patient/ family to develop a plan to address identified concerns.
Collaborates with the Physician and Nursing on cases with complex psychosocial needs or social barriers for appropriate and timely discharge
Based upon the psychosocial assessment and multidisciplinary care planning, provides psychosocial intervention to patients and families which may include individual, family and group psychotherapeutic interventions, crisis intervention, bereavement counseling, education, interventions to restore the capacity for social functioning, case management, referral, coordination of services and advocacy
Makes recommendations to the physician, Unit Manager, and/or Multidisciplinary Team on patient care, education, or discharge needs based upon assessment and findings
Arranges placement in Psychiatric, Substance Abuse or specialized placement facilities
Facilitates specialized resources and assists patients with accessing these resources
Facilitates and/or participates in multidisciplinary care conferences as needed
Provides availability for consultation to the assigned units as needed for psychosocial issues
Serves as a liaison between patients, families and community resources. Develops and maintains knowledge of relevant community resources
Documents assessment findings, recommendations, interventions and outcomes in the medical record according to established policy and procedure. This includes completion of assigned portions of the MDS and Care Area Assessments
As appropriate, follows up with patients post discharge to assess outcomes, initiate appropriate interventions and identifies opportunities for improvements in the care process
Serves as patient and family advocate. Is aware of patient diagnosis, prognosis, and insurance or other resources available. Works to maximize positive outcomes
Provides consultation to the unit on issues of a psychosocial nature, including practice and policy development (LMSW only)
Demonstrates excellent communication skills, negotiation skills, diplomacy and assertiveness
Ability to communicate effectively both verbally and in writing in a professional, therapeutic and courteous manner
Formulates effective working relationships and communication with all staff, patients, families and others via written and/or verbal means.
Manages conflict effectively, striving for win/win outcomes
Demonstrates awareness and sensitivity to patient/significant other rights, as identified within the organization. Functions with an awareness and application of safety as identified within the organization.
Demonstrates awareness of legal issues in all aspects of patient care, department function and strives to manage situations in a reduced-risk manner.
Maintains patient confidentiality.
Demonstrates an understanding of appropriate emergency responses and the ability to remain calm.
Master s degree in Social Work from an accredited school of social work is required.
Current master s level clinical license with State of Michigan required. (Licensed Masters Social Worker, Clinical Social Work License preferred).
LLMSWs (Limited Licensed Masters Social Workers in Clinical Social Work) may be hired in the