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POST DATE 9/13/2016
END DATE 11/8/2016
Liberty Tax Service
JOB DESCRIPTION* Provides first-rate customer service by striving to make every client a raving fan
* Conducts a thorough client interview
* Thoroughly explains the appropriate procedure and flow of the client's chosen service and the benefits of each service offered
* Accurately inputs all client information into the Tax Prep Computer
* Correctly completes all applicable paperwork for client's chosen service
* Answers and researches all tax questions to completion
* Increases tax knowledge: completes all 18 Practice Problems and any intermediate tax course assignments in a timely manner
* Successfully completes Tax Preparer Certification Level 1
* Fulfills all office administrative requirements including clearing out returns on hold and fixing IRS rejects
* Acts as the Receptionist when one is not scheduled
* Must be able to obtain Tax preparer identification number (PTIN) through IRS