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Team Leader, Office Superstores

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POST DATE 9/13/2016
END DATE 10/14/2016

BIC Corporation Shelton, CT

Shelton, CT
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Shelton, CT

BIC products are known and appreciated all over the world for their quality, their affordability and ease of use. The ballpoint pen, the pocket lighter, the one-piece shaver are all part of the daily lives of millions of consumers. These products make BIC one of the best known international brands, present in 3.2 million retail outlets, in more than 160 countries. As we explore the tremendous opportunities ahead, we have a need for dedicated and dynamic employees to help build our team.


The Team Leader, Office Superstores (Retail & B2B) maximizes long term BIC brand volume while achieving annual sales and profit goals. Financially responsible for BDF management while establishing customer spend rates, ensuring the customer P&L is at goal, while managing the team s OPEX budget. Partners with cross functional teams from Brand Marketing, Brand Design, Packaging Engineering, Finance, Customer Service, Customer Marketing, Supply Chain and Legal. Provides leadership, training, coaching and development of Office Superstores team in the delivery of topline sales and profit goals in a consistent and sustainable manner as well as career development and growth opportunities. Responsibilities:

* Deliver sales growth as established by corporate guidelines

* Develop strategies to achieve annual sales budget and collaborate with National Account Managers and OP Regional Managers to implement strategies at the national and local level

* Forecast, track and deliver against forecast by category

* Lead, coach and develop team of 3 National Account Managers and 1 Business Analyst

* Deliver on Market Share Objectives

* Leverage customer analytics to drive key business decisions and drive Superior Customer Engagement and Thought Leadership

* Develop and Sustain long term relations with customers

* Coordinate, lead and implement top to top meetings between BIC and Customers to set long term strategic initiatives


* BA/BS Degree, MBA preferred

* 10 years of sales experience in CPG industry, 3 of which should be in the Stationery or Office Products category

* 3-5 years in people management

* 2-3 years of National Account Manager, Broker Manager, Customer Development Manager, Team Leader Roles


Financial Acumen

* Reads and comprehends and utilizes a customer and category P&L to drive decisions and recommendations

* Conducts ROI analysis

* Makes decisions that influence P&L positively

* Understands financial scorecard and how what he/she does influences scorecard

* Assists with the creation of budget, LE and forecast

Customer Knowledge

* Plans activities around our brand in a calendar year with the customer

* Engages with customers to build long-lasting relationships

* Interacts with various levels in a customer organization to discuss opportunities and resolve issues

* Attends sales calls

* Translates customer strategy and financial direction/investment

Shopper Knowledge

* Understands and influences ecommerce and digital sales

* Develops and update a shopper insights library

* Segments and targets shoppers directly

* Develops plans that intersect our brand with shopper segments

* Translates shopper trends

Category Knowledge

* Determines category trends and shopper segments

* Develops portfolio recommendations and shelf sets

* Comprehends the similarities and differences of channels/retail environments

* Knowledge of competitor and BIC products

* Executes a comprehensive efficient assortment analysis


* Listens for critical facts and information

* Creates a win-win outcome for BIC and customer

* Identifies the appropriate facts

* Determines the appropriate communication vehicle

* Brings in appropriate internal resources when needed

* Knows when to say "no"

Presentations Skills

* Defines the objective and desired outcome of a presentation

* Builds a presentation that is clear, concise and attractive

* Clearly articulates ideas

* Prepares and practices for high stakes presentations

* Presents to a variety of audiences in different venues

* When applicable, gains senior management buy-in and/or approval


* Cultivates a broad informal and formal, internal and external network

* Takes risks without the fear of failure

* Exhibits self-direction and self-awareness

* Demonstrates a positive attitude

* Displays the confidence to make decisions

* Communicates a clear vision to influence followers

* Acts as a change agent

* Influences others even without formal authority


* Clearly articulates ideas in a written and verbal format

* Constantly communicates across network

* Tailors communication to audience and venues

* Actively listens to others

* Communicates issues in a timely manner

Technical Acumen

* Maintains a current knowledge of digital and mobile platforms

* Uses available tools, software and resources (e.g. IRI, COGNOS, Prospace, JDE)

* Uses desktop application (e.g., Excel, PowerPoint)

Decision making

* Plans and prioritizes tasks and projects

* Addresses issues with a sense of urgency

* Show confidence to make decisions based on the best available data

* Escalates issues when appropriate

* Gathers sufficient data to make/support decisions

* Links disparate data to inform decisions

BIC offers a competitive salary, health insurance and 401(k). Successful candidates are required to pass a drug test and undergo a security check.

BIC Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Drug-Free Workplace.