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Tech Support Specialist III - $51/hr

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POST DATE 9/15/2016
END DATE 11/6/2016

AppleOne Oakland, CA

Company
AppleOne
Job Classification
Full Time
Company Ref #
23176296.1131
AJE Ref #
576183268
Location
Oakland, CA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
Title: Tech Support Specialist III
Pay: $51/hr
Location: Oakland
Type: Contract
Duration: 3+ months


TECHNICAL SUPPORT SPECIALIST III

Job Description:

Under direction, the Technical Support Specialist III, plans, evaluates, interconnects and maintains office automation products including microcomputers, peripherals and software; provides support of the Local Area Network (LAN) that links all microcomputers and the company?s minicomputer system. Plans, implements and evaluates training support for system users. This position is responsible for all company-wide user training for personal computer and network based system tools and applications and for developing, maintaining, enforcing, monitoring and reporting the standards and procedures of the MIS systems development life cycle (SDLC), user support and MIS departmental documentation.

DISTINGUISHING CHARACTERISTICS

The Technical Support Specialist III is the advanced journey-level class in the MIS technical support services field. This class is distinguished from the class of the Technical Support Specialist II in that it acts in a lead capacity over lower level Technical Support Specialists. This position receives supervision from the Technical Support Manager.
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.