Technical Helpdesk Analyst 8/27/2016

Cynet Systems Cary, NC

Company
Cynet Systems
Job Classification
Full Time
Company Ref #
28519341
AJE Ref #
576001192
Location
Cary, NC
Job Type
Regular

JOB DESCRIPTION

APPLY
We are looking for TECHNICAL HELPDESK ANALYST for our client in CARY NC

JOB TITLE: TECHNICAL HELPDESK ANALYST

JOB LOCATION: CARY, NC

JOB TYPE: CONTRACT - 12 MONTHS / CONTRACT TO HIRE / DIRECT HIRE

JOB DESCRIPTION:

* Minimum 6 months to a year of IT call center experience
* Active Directory experience
* Password reset experience
* Ticketing System experience
* Windows/Outlook troubleshooting experience
* Remote Access experience
* Network connection troubleshooting experience
* Ability to actively seek a resolution for issue without assistance/think outside the box to aid in closing ticket in timely manner
* Escalation experience
* Professional attitude
* Windows/Outlook troubleshooting experience
* Remote Access experience
* Network connection troubleshooting experience