Technical Manager, Endpoint Imaging and Software Distribution
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POST DATE 9/7/2016
END DATE 11/12/2016
Gilead Sciences, Inc
Foster City, CA
JOB DESCRIPTIONSPECIFIC RESPONSIBILITIES
As a Technical Manager of Endpoint Imaging and Software Distribution you will be responsible for administering and managing operational support of the SCCM infrastructure and services. The right person for this role is motivated, takes initiative, enjoys finding solutions to a varying number of challenges, is detail-oriented, and takes pride in their work. You will establish and maintain engineering standards for endpoint images, software packaging and software distribution. This role will ensure that assigned operational tasks are being completed accurately, timely and within budget in order to provide exceptional service to Gilead employees, contractors, partners and stakeholders.
ESSENTIAL DUTIES AND JOB FUNCTIONS
Design, manage and maintain an environment using SCCM 2012
Manage a variety of devices with SCCM 2012
Perform software inventory, asset management, patch management and OSD via SCCM 2012
Perform software packaging and deployment
Must be able to follow, maintain and create accurate documentation
Willingness to work with technologies outside of core competencies
Manage, develop and maintain strong relationships with service providers.
Ensure compliance with established security, quality and compliance rules and policies.
Interact with various teams in projects, escalations and troubleshooting efforts.
Provide guidance, mentoring, assistance and development to a geographically dispersed team.
May be required to travel to other sites domestically and internationally.
Must be quality oriented and ensure all work streams are aligned with company and IT compliance standards.
Work cross-functionally as a key contributor to the overall success of a global IT initiatives.
Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.
KNOWLEDGE, EXPERIENCE AND SKILLS
Expert knowledge of System Center Configuration Manager (SCCM) 2012
Expert knowledge of software packaging tools and techniques
Advanced troubleshooting ability
Strong knowledge of PowerShell scripting and automation
Strong knowledge of Windows 7, 8, or 10
Deep understanding and knowledge of Windows Server 2008/R2, 2012/R2 or 2016.
Good working knowledge of Active Directory, Group Policy, LDAP,
Kerberos, DNS, DHCP, TCP/IP, WMI, and SNMP.
Education & Experience:
Typical candidates will possess:
8+ years of relevant experience and BA/BS Degree or equivalent OR 6+ years of relevant experience, with an advanced degree or equivalent.
Previous experience working in a regulated environment with knowledge of Current Good Manufacturing Practices (cGMP), 21 CFR Part 11, Annex 11, and other regulatory requirements a plus.
Excellent verbal and written communication skills, including writing of procedural documentation and technical specifications.
Must be able to communicate effectively across multiple business units, peers and IT Leadership.
As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact firstname.lastname@example.org for assistance.
For more information about equal employment opportunity protections, view the EEO is the Law poster at :