Technical Operations Manager - Cable Industry 9/6/2016

USA Recruiting York, NE

Company
USA Recruiting
Job Classification
Full Time
Company Ref #
29620105
AJE Ref #
576104863
Location
York, NE
Job Type
Regular

JOB DESCRIPTION

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Position Title Technical Operations Manager - Cable Industry - NE #3362

Relocation No

Location York Nebraska Area

Supervise service and maintenance technicians to ensure the customer expectations, technical quality standards, and company safety policy requirements are met. Responsible for training, developing and evaluating the assigned technicians to maximize the customer experience and operational productivity. A large portion of the time will be spent working in the field with the technicians in a hands-on teaching approach. Plan on 60-70% field work; 30-40% admin/office work

High school diploma or its equivalent, valid state driver's license, along with an excellent driving record and a minimum of 10years of industry experience. Prior management or supervisory experience is preferred. Must have understanding of and ability to use the following equipment:

Signal level meter Volt-ohm meter

Cable locator Egress monitoring devices

AC clamp meter Television test set

Spectrum analyzer Basic time domain reflectometer

System maps Sweep gear

PRINCIPAL ACCOUNTABILITIES:

1. Supervise daily activity of Service and Maintenance Technicians.

2. Ensure responsiveness and first time resolution to installation and trouble call work orders

3. Ensure compliance with company quality and safety standards

4. Perform practical evaluations to verify technical competencies

5. Perform restoration of signal outages in the feeder/distribution and trunk systems and serve on-call.

6. Ensure staff has and maintains necessary, company-issued tools and equipment

7. Coordinate preventative maintenance work as required or assigned.

8. Responsible for the overall performance of cable plant and equipment.

9. Perform the duties of Service and Maintenance Technicians.

10. Manage inventory and submit requisitions to ensure adequate supply of materials.

11. Inform Director of Tech Ops as necessary.

12. Maintain a professional attitude and appearance at all times.

13. Perform other related duties and tasks as assigned or as become evident.

BOTTOM LINE REQUIREMENTS WE NEED NOTES ON WITH CANDIDATE SUBMITTAL:

1. HIGH SCHOOL DIPLOMA OR ITS EQUIVALENT.

2. 10+ YEARS OF CABLE INDUSTRY EXPERIENCE.

3. PRIOR MANAGEMENT OR SUPERVISORY EXPERIENCE IS PREFERRED. MUST HAVE UNDERSTANDING OF AND ABILITY TO USE THE FOLLOWING EQUIPMENT:

SIGNAL LEVEL METER

VOLT-OHM METER

CABLE LOCATOR

EGRESS MONITORING DEVICES

AC CLAMP METER

TELEVISION TEST SET

SPECTRUM ANALYZER

BASIC TIME DOMAIN REFLECTOMETER

SYSTEM MAPS

SWEEP GEAR

4. CURRENTLY IN THE GENERAL AREA OR ABLE TO MAKE A SHORT EASY MOVE.

5. Salary requirement