Technical Program Manager 9/3/2016

Confidential Company Mountain View, CA

Company
Confidential Company
Job Classification
Full Time
Company Ref #
29379778
AJE Ref #
576086119
Location
Mountain View, CA
Job Type
Regular

JOB DESCRIPTION

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Overall Responsiblities:
Work closely with the PM to define, develop, distribute, and update processes
Lead the development of a scalable solution for an outsourced engineering program
Understand our client products, internal tools and processes and leverage those to push automation and increase work efficiency
Monitor, measure and communicate project progress, potential risks and delays and team performance to program teams, executives and other sponsors. Take the lead in driving cross-office collaboration and resolving any site-related differences
Be involved in internal stakeholder communications while developing, planning, and implementing global initiatives/processes to help the PM manager and improve existing workflows
Project-manage a number of software project in parallel
Design, implement, test, and launch internal technical solutions and documentation for the team's tools and products
Maintain existing tools and hardware infrastructure
Assist with operations metrics analysis and develop reporting dashboards
Analyze work processes to determine inefficiencies and opportunities for automation

Top 3 Daily Responsibilities:
Work closely with the PM to define, develop, distribute, and update processes
Design, implement, test, and launch internal technical solutions and documentation for the team's tools and products
Monitor, measure and communicate project progress, potential risks and delays and team performance to program teams, executives and other sponsors

Required Skills:
BA/BS Degree, no specific degree required
5+ years experience as a technical program manager/supply chain management
Technical skills: Familiarity with writing code -basic Java, JS, Python
Experience (senior) in writing technical documentation (PRDs, BRDs, User Guides, etc)
Familiarity with working with a team of engineers
Familiarity with working across different timezones
Process Excellence: Six Sigma Certified (preferred). 5+ years experience in mapping workflows, processes for 1 or more teams
Extensive Project/Large Operations management experience
Data Analytics and Design: 3+ years experience in analyzing data and presenting trends and recommendations to different audiences across the organization
Experience working in Operations: Proven ability to work in fast-paced, constantly evolving environments. Familiarity with ops metrics (e.g SLAs, Csat, etc)
Exceptional analytical and structured problem solving skills
Strong communication and collaboration skills exhibited in complex operational setting
Proven ability to manage projects under tight schedules
Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment
Ability to influence and communicate cross-functionally with all levels of management.
Ability to define projects and execute within timelines, with multiple stakeholders and proven ability to deliver projects on-time
Ability to work independently and on multiple initiatives at the same time
Excellent verbal and written communication skills.

Nice to have:
Familiarity with Vendor/Outsourcing Models
Experience working in a consulting environment
Supply chain management experience (especially in process improvement)
MBA or equivalent degree from a Top Tier Business School
Six Sigma Certified
Experienced in Lean Manufacturing

Kabir Kamal
Sr. Recruiter
Intellipro Group Inc.
Direct Line: (408) 637-7438

EMAIL: KABIR.KAMAL@INTELLIPROGROUP.COM