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Technical Support Analyst - College Graduate

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POST DATE 8/23/2016
END DATE 10/20/2016

Citrix Systems Fort Lauderdale, FL

Fort Lauderdale, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

Location:Fort Lauderdale

R4756 Technical Support Analyst - College Graduate (Evergreen) (Open)

Job Posting Title:
Technical Support Analyst - College Graduate

Job Description:

Job Description
The WWTS Analyst takes a position in the LDP program. Roles and responsibilities for each rotation will be established at the start of each rotation. As the Analyst progresses through each rotation, the team member will be provided the opportunity to demonstrate a mastery of technical, behavioral, and functional skill sets in each area. Rotations are not designed for LDP participants to perform ongoing substantive work in each area, but instead designed to allow the LDP participant to understand the skills required of each position, so the participant has an overall understanding of WWTS. This will serve to foster strategic thinking and allow the participant to demonstrate leadership potential. The rotation opportunities may include:
- Product technical support
- Supporting product experts to drive product improvements
- Developing tools for automation, data quality or process efficiencies
- Building reports, dashboards and scorecards
- Defining and implementing process improvements
- Establishing best practices/methodologies; providing training
- Project and portfolio management
- Data analysis/recommendations
- Product launch planning and readiness support
- Analysis and industry benchmarking of support offerings

Functional Area:
Leadership Dev Program

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability, protected veteran status and other protected classifications.