Technical Support II
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POST DATE 9/10/2016
END DATE 10/8/2016
JOB DESCRIPTIONJob Description:
Recruit Veterans is currently seeking a Technical Support II for our client in Austin, TX. Position DutiesMaintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security, and systems groups.Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others.Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases.Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. May supervise the work of others. Experience Required4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Equal Opportunity/Affirmative Action Employer
Recruit Veterans is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Recruiting Force, LLC dba Recruit Veterans provides a variety of technical, professional and administrative support services to government agencies and prime contractors across the country. We also support commercial clients both large and small with staff augmentation, direct-hire placement and recruiting services. Our focus is on winning new business and hiring and placing military veterans, spouses and their dependents into the contracts/companies that we support. However, we do accept resumes from all prospective candidates regardless of veteran status. So if you have an interest in this position and believe that this role is a match with your experience and career goals, apply now and let us help you, Accomplish the Mission!