Technical Support II

IT Staffing Inc. - Dallas, TX

This job is no longer active. View similar jobs
END DATE February 24, 2012

Job Summary

Company
IT Staffing Inc. IT Staffing Inc.
Location

Dallas, TX, US

Job Type
Regular
Job Classification
not provided
Experience
not provided
Education
not provided
Company Ref #
itstafnj12-00056itstafnj12-00056
AJE Ref #
555674322
[+] More

Job Description

Skill set: o Candidate must have 2+ years experience supporting Data Backup & Recovery Platforms and Applications in an enterprise environment (such as CommVault Simpana, Symantec/Veritas Netbackup, EMC, Arcserve, Legato). o Ability to analyze technical and systems operations problems related to Data Backup & Recovery. o Proven strong experience providing 2nd/3rd tier support. o Strong problem solving and analytical skills o In-depth technical knowledge of Storage systems hardware and software, including SAN. o Knowledge of Active Directory Groups and OUs. o Some experience with DB applications, SQL, (related to CommVault database). o Proven experience and familiarity with Microsoft Windows OS, TCP/IP networking, and network services including DNS, WINS, and DHCP. o Experience with Enterprise Desktop Backup solution in the following areas, preferably with CommVault solution: ? Setup & configuration of Server components ? Setup and deployment of Client components ? Setup and configuration of the Tape components ? Configuration & setup of security settings ? Configuration & setup of shared folders ? Development of backup policies based on corporate privacy policy and standards ? Development of backup scheduling based on corporate privacy policy and standards ? Understanding of best practices for Workstation Backup Responsibilities: o Technical Support to customers throughout the FannieMae enterprise. o Partnering with 1st tier support on escalated tickets. o

Requirements

(DATA BACKUP over 2.0 year(s) OR COMMVAULT over 2.0 year(s) OR SYMANTEC
over 2.0 year(s) OR VERITAS over 2.0 year(s) OR NETBACKUP over 2.0 year(s)
OR EMC over 2.0 year(s) OR LEGATO over 2.0 year(s) OR ARCSERVE over 2.0
year(s) OR SQL OR DB OR ENTERPRISE DESKTOP BACKUP OR ENTERPRISE ) AND(SUPPORT
over 2.0 year(s) OR TECHNICAL SUPPORT over 2.0 year(s) OR TIER SUPPORT
OR 2ND LEVEL SUPPORT OR 3RD LEVEL SUPPORT ) AND(DATA BACKUP OR DATA BACKUP
OR RECOVERY ) AND(SAN OR SOFTWARE OR HARDWARE ) AND(ACTIVE DIRECTORY )
AND (MICROSOFT WINDOWS OR MS WINDOWS OR WINDOWS OR TCP/IP OR WINS OR DNS
OR DHCP )

Apply for this Job at:
http://www.net-temps.com/job/krco/12-00056/technical_support_ii.html?r=aje

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