Technical Support Representative

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POST DATE 9/17/2016
END DATE 10/16/2016

Digital Intelligence Systems, LLC Dallas, TX

Company
Digital Intelligence Systems, LLC
Job Classification
Full Time
Company Ref #
J3K70B69C0CDD1LLWX6
AJE Ref #
576205086
Location
Dallas, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Job Snapshot

CATEGORY: Information Technology
EMPLOYEE TYPE: Full-Time

LOCATION: US-TX-Dallas
EXPERIENCE: Not Specified

CATEGORY: Information Technology
EMPLOYEE TYPE: Full-Time
LOCATION: US-TX-Dallas
EXPERIENCE: Not Specified

Job Description

Position: Technical Support Rep

Location: Bellevue, WA

Duration: 6 Months Contract to hire

Additional Details: Hours/Shifts are not set. shift can be anywhere in a 24 hour period, 7 days a week . IT Service Desk is in search of experienced, highly skilled, Technical Support Representatives. This exciting opportunity will assist in building and being part of a Global IT Service Desk.

Core job responsibilities include providing responsive technical phone support for application, hardware, OS, network, and telecom issues. Creating and maintaining accurate trouble tickets which entail recording problem/symptom, analysis performed resolution, and other information relevant to resolving the problem.

Experience: Minimum 1 year Service Desk experience

Proficiencies: Operating Systems: Windows XP Windows 7 Mac MS Office 2007 MS Office 2010 Knowledge of Office 2013 Mobile Devices including IPhone, Android, Blackberry and Windows Mobile VPN/Home Routers Active Directory Service Desk Ticketing Systems

Job Requirements
Proficiencies: Operating Systems: Windows XP Windows 7 Mac MS Office 2007 MS Office 2010 Knowledge of Office 2013 Mobile Devices including IPhone, Android, Blackberry and Windows Mobile VPN/Home Routers Active Directory Service Desk Ticketing Systems
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.