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Technical Support Specialist

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POST DATE 8/10/2016
END DATE 10/9/2016

Advantage Resourcing - XPO Washington, DC

Company
Advantage Resourcing - XPO
Job Classification
Full Time
Company Ref #
251029
AJE Ref #
575834964
Location
Washington, DC
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

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Job Description:

Advantage Resourcing is looking to hire up to 8 resources. Must be able to pass a background check back to the age of 18 with the capitol police. Professional Dress required.

Technical Support Specialist:

* Investigates and resolves computer hardware and software problems by performing the following duties:

* Receives telephone calls from customers having problems using computer hardware and software

* Experience and technical skills in Windows Server 2003, Windows 2000 Client, Windows 2000 Server, Windows XP client, MS Exchange, MX Outlook, HP hardware, LAN/WAN, routing systems, and TCP/IP

* Talks to customer to learn procedures followed and source of Error

* Customer service skills training is required

* Answers customers questions

* Install desktops, laptops and printers

* Configure software applications

Qualifications:

* Bachelor s degree; or 3+ years of relevant experience providing hardware and software problem resolution or A+ Certified Technician

About Advantage Resourcing

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate jobs. These jobs may be temporary assignments or career positions. We place talented people in a wide variety of jobs working with our client companies in areas such as: engineering, IT, technical, manufacturing, skilled trades, distribution, call centers, clerical, accounting, finance and sales.

Our strength is being able to solve our clients workforce needs by matching people that have the right skills, knowledge and motivation to each opportunity. Advantage Resourcing can help you discover the personal and career success you desire.

Advantage Resourcing Americas, Inc. is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories. Advantage Resourcing is a VEVRAA Federal Contractor.