Technical Support to the CEO (Personal & Business)
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POST DATE 9/6/2016
END DATE 12/19/2016
KDS Staffing, Inc.
JOB DESCRIPTIONCareer Opportunity!!! The position will be supporting our CEO, their families and act as a _level_ II _Technical_ Analyst for company employees. If you are looking to work for a prestigious financial firm to _support_ the _technical_ needs of our CEO; if you are looking to work with all the latest technology, in a fast paced environment - look no further!!!
Title: _Technical_ _Support_ to the CEO (Personal & Business)
Position Type: Full-time Permanent
Location: Boston, MA (Back Bay Area)
Compensation: $85K - $95K + plus bonus - plus profit sharing and commuter reimbursement plus Excellent all inclusive benefits package
Travel - Yes
1.Executive _Support_ Program Management
a.Weekly _PC_ Maintenance (i.e., weekly reboots, _software_ installs, health checks, etc.)
b.Executive Personal & Home Run book Management (i.e., _software_ settings, passwords, preferences, comprehensive inventory, etc.)
c.Executive Home Photo/_Video_ Library Management (i.e., photos/videos of all IT infrastructure, PFM requirements (insurance), etc.)
d.Executive Home IT 3rd Party Management (i.e., AV vendor management, contact management, escalation _process_ definition, etc.)
e._Consumer_ Tech Management (i.e., setup "lab" so we can test attend/create training for IT as necessary)
f.Special Projects with PFM (i.e., participate as the IT Subject Matter Expert on projects including home renovations, new home acquisitions, technology upgrades & refreshes, etc.)
2: Provide _Level_ 2 _technical_ _support_ to the firm's employees
a)Ensure all tickets are being properly prioritized
- 5+ years _technical_ or _helpdesk_ _support_
- Some experience with Network_Support_
- Some _Telephony_ exp (good to have)
- Some experience with Desk Top _Engineering_ and _Support_
- _Image_ building
- _Project_ Mgmt exp (Good to have)
- _Mac_ experience
- AV Experience
- Must have a confident attitude and be exceptional professional w/good personality