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POST DATE 9/2/2016
END DATE 12/19/2016
vTech Solution Inc.
JOB DESCRIPTIONPOSITION DETAILS:
JOB TITLE: TECHNICAL TRAINER
LOCATION: COLUMBIA, SC
DURATION: 12 MONTHS (STRONG POSSIBILITY FOR AN EXTENSION)
DAILY DUTIES / RESPONSIBILITIES:
*Responsible for preparing, conducting, and evaluating software-application training programs.
*Write curriculum and conduct software-application training modules for specific PMO software programs and major programs.
*Design class room and online courseware to enhance training sessions. Work with PMO director and IT Services to develop, schedule and announce training classes.
*Conduct train-the-trainer and super-user sessions on an as needed basis.
*Responsible for the creation and delivery of training and development programs to all levels of end-users, IT professionals including PMO team.
*Involved in training needs assessment process and external vendor selection as needed.
*Work closely with both IT and the business to understand system and training needs for applications and packages supported.
*Design and implement training programs, classes, workshops, multimedia curriculum for Computer Based Training (CBT), Web Based Training (WBT), and other eLearning and on-line help.
*Deliver training to a variety of audiences, understanding and applying adult learning principles.
*Create instructor materials (course outlines, background material, instructional materials, and training aids).
*Continuous improvement of technical instructional quality of training; which includes delivery and presentation skills.
*Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
*Ensure the quality and consistency of course content throughout a course life cycle.
*Manage the training program in accordance with PMO governance requirements, business needs, and regulatory requirements.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
*3 years training curriculum development experience
*3 years training in healthcare insurance and/or IT software/systems implementations performing duties described in the "Daily Duties/Responsibilities" section above.
*Superb written, oral and interpersonal communication skills, including the ability to give presentations to executive management.
*Strong proficiency in English is required.
*Understanding of learning strategies as it relates to providing training
*Willingness and ability to effectively engage with people and organizations on a continuous basis.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
*Knowledge of developing a curriculum using a Learning Management System
*Experience working in a multi-vendor and/or outsourced IT development environment
*Experience working with a Project Management Office (PMO)
*Experience with e-learning software such as Articulate
*General subject matter expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)
*Bachelor Degree or equivalent experience; Master's Degree preferred.
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