Technical Trainer II 8/27/2016

Tyco Fire and Security Westminster, MA

Company
Tyco Fire and Security
Job Classification
Full Time
Company Ref #
1617064
AJE Ref #
575995164
Location
Westminster, MA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

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JOB SUMMARY


TYCO FIRE PROTECTION PRODUCTS (TFPP) IS CURRENTLY HIRING A TECHNICAL TRAINER II FOR OUR WESTMINSTER, MA LOCATION. The primary function of this position is to design, develop, and deliver technical product training programs via various modes for multiple Tyco Fire Protection Products student populations.
JOB RESPONSIBILITY

* Develop and deliver product training to Tyco Fire Protection Products customers.

* Determine development & delivery needs of various audiences: technician, sales, project support staff, and end-user customers.

* Provide proactive liaison with target audiences, to identify changing strategy and tactics, and describe emerging development needs.

* Develop alternative methods of delivery, utilizing most effective media, systems, and dissemination vehicles.

EDUCATION/EXPERIENCE

Bachelors degree in Instructional Technology, Education, Engineering or related equivalent, four (minimum) to eight (preferred) years successful experience in corporate training environment, Fire Alarm (preferred), Other low voltage control and networked systems field experience (preferred), experience using multi-media and web development (preferred) and Microsoft Office tools (minimum).

TECHNICAL SKILLS

Fluent in English is required. National Institute for Certification in Engineering Technologies (NICET) Level II or equivalent industry certification (preferred). Prior technical training / certification in Simplex Fire Alarm Systems (preferred).
COMPETENCIES

* Customer Focus

* Action Oriented

* Self-Development

* Microsoft O/S & Networking Knowledge

* Programming Skills

* Work Process Management

* Training Needs Analysis

* Written Communications

* Oral Communications

* Data Collection / Analysis

* Problem Solving

* Problem Solving