Technical Writer - PMO
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POST DATE 8/12/2016
END DATE 12/19/2016
Wall Street Options
Comp is based on experience
Alternative investment with $73 billion of AUM in private equity, private credit and real estate funds
This is a technical writing position working in the firm's Program Management Office (PMO). Areas of emphasis will include process documentation and training materials development in addition to other reporting and special projects.
Maintenance and management of the firm's knowledge base and coordination with content owners to approve new content, retire obsolete content, and identify content gaps
Development of detailed process documentation for Firm Strategic Initiatives for various audiences and purposes (including Internal Audit, External Audit, Cyber Security, Compliance, Organizational Change Management)
Development of consistent training materials in support of the Strategic Initiatives and employee self service
Adhere to and apply firm's global branding standards to all materials and collaborate with Creative Services team to create standardized document templates
Proofing and editing of previously written technical knowledge articles for voice, tone, style, format, consistency, and global application for the firm's knowledge base
Proofing and editing of previously written and defined policies and procedures
BA in English, Communications, or Technical Writing; equivalent experience may be acceptable
5+ years of technical writing experience with custom-developed or packaged software applications
Familiarity with financial services terminology
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Demonstrated ability to work independently and with little supervision
Ability to manage multiple projects within strict deadlines; very organized and detail-oriented
Demonstrated ability to produce high-quality work as part of a fast-paced, dynamic team
Strong knowledge of Microsoft Word, PowerPoint, and Visio
Familiarity with HTML and CSS; ServiceNow familiarity a plus