Technical Writer - PMO 8/12/2016

Wall Street Options Dallas, TX

Company
Wall Street Options
Job Classification
Full Time
Company Ref #
28755613
AJE Ref #
575866282
Location
Dallas, TX
Job Type
Regular

JOB DESCRIPTION

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Position

Technical Writer

Compensation

Comp is based on experience

Company

Alternative investment with $73 billion of AUM in private equity, private credit and real estate funds

Position

This is a technical writing position working in the firm's Program Management Office (PMO). Areas of emphasis will include process documentation and training materials development in addition to other reporting and special projects.

Responsibilities

Maintenance and management of the firm's knowledge base and coordination with content owners to approve new content, retire obsolete content, and identify content gaps

Development of detailed process documentation for Firm Strategic Initiatives for various audiences and purposes (including Internal Audit, External Audit, Cyber Security, Compliance, Organizational Change Management)

Development of consistent training materials in support of the Strategic Initiatives and employee self service

Adhere to and apply firm's global branding standards to all materials and collaborate with Creative Services team to create standardized document templates

Proofing and editing of previously written technical knowledge articles for voice, tone, style, format, consistency, and global application for the firm's knowledge base

Proofing and editing of previously written and defined policies and procedures

Requirements

BA in English, Communications, or Technical Writing; equivalent experience may be acceptable

5+ years of technical writing experience with custom-developed or packaged software applications

Familiarity with financial services terminology

Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

Demonstrated ability to work independently and with little supervision

Ability to manage multiple projects within strict deadlines; very organized and detail-oriented

Demonstrated ability to produce high-quality work as part of a fast-paced, dynamic team

Strong knowledge of Microsoft Word, PowerPoint, and Visio

Familiarity with HTML and CSS; ServiceNow familiarity a plus