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Telecommunications Supervisor job in Johnson City, TX

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POST DATE 9/15/2016
END DATE 10/24/2016

Modis Johnson City, TX

Company
Modis
Job Classification
Full Time
Company Ref #
23087679.21601029
AJE Ref #
576181579
Location
Johnson City, TX
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

span B Telecommunications Supervisor Position Summary: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' br Modis is currently recruiting for a full time job in Johnson City, TX for a Telecommunications Supervisor.  This position is responsible for supervising employees who manage the acquisition, implementation and operation of the company’s telecommunications products, br services and networks. In addition to Supervisor responsibilities, the candidate who fills this role will still need to have a strong technical background and the ability to be hands on and dig in technically when needed.   br   br /span B Position requires technical skills: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' br Cisco Unified Communications - 6+ years br Cisco Route Switch - 6+ years br VoIP - 6+ years br MPLS - 6+ years br SIP end point and trunking - 6+ years br POTS - 6+ years br Fiber optic communications - 6+ years br Ability to operate, deploy, support and administer these technologies. br   br   br /span B Essential Duties and Responsibilities: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' br Conduct telecommunications needs assessment br Track and assess telecommunications invoices and costs br Manage system upgrades and installation of new products, systems and services br Research telecommunications trends and practices br Recommend changes to the existing telecommunications infrastructure br Supervise the work of office, administrative or customer service employees to br ensure adherence to quality standards, deadlines and proper procedures, br correcting errors or problems br Provide employees with guidance in handling difficult or complex problems and in br resolving escalated complaints or disputes br Implement corporate and departmental policies, procedures and service standards br in conjunction with management br Discuss job performance problems with employees to identify causes and issues br and work to resolve problems br Train and instruct employees in job duties and company policies or arrange for br training to be provided br Evaluate employees' job performance and conformance to regulations and br recommend br appropriate personnel action br Recruit, train and supervise subordinates br Interpret and communicate work procedures and company policies to staff br Develop and review operating procedures br Develop and manage department budget br Establish work priorities and activities br Recommend promotions, transfers, hires, terminations and other disciplinary br action br Establish metrics and prepare monthly reports br Coordinate activities with other departments br Stay abreast of advances in technology br   br   br /span B Knowledge, Skills and Abilities: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' br Knowledge of business and management principles including strategic planning, br resource allocation, leadership techniques and budgeting br Knowledge of using computer systems, which may include setting up and using br hardware and software programs, entering data or processing information br Knowledge of principles and processes for providing customer service&l