Teller - St. Charles
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POST DATE 8/10/2016
END DATE 10/29/2016
SAINT CHARLES, MO
This position is responsible for providing quality
service as a front line employee. This includes
receiving checks and cash for deposit or loan payment to
accounts, verifing amounts, examining checks for proper
endorsement, and entering transactions into the
computer. Pays out money after verification of
signatures and customer balances for check cashing,
withdrawal, and split deposit transactions. Position
also requires cross-selling and promotion of bank
products. This position requires excellent communication
skills with customers, co-workers, management, and other
bank locations by maintaining a professional, positive,
and courteous demeanor. Must demonstrate knowledge of
the industry in terms of laws and regulations including
the Bank Secrecy Act relative to his/her job
1. Assists customers quickly and efficiently and
maintains positive customer relationship. Meets all
expectations on professionalism and our image.
2. Balances cash drawer at the end of each shift and
alerts the bank supervisor to any outages they may have
and follows all policies and procedures keeping bank
security in mind.
3. Refers and sells bank products by recognizing and
recommending ways to better serve customers and
non-customers financial needs both in person and on the
4. Runs transactions accurately and with minimal
5. Performs other duties as assigned by the Supervisor
or Bank Manager to assist in smooth and efficient bank
6. Demonstrates knowledge of the industry in term of
laws and regulations, including the Bank Secrecy Act,
relative to the job responsibilities.
To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The
requirements listed below are representative of the
knowledge, skill and/or ability required. Reasonable
accommodations can be made to enable individuals with
disabilities to perform the essential functions.
The competencies required for this position are:
analytical skills, business acumen, business ethics,
conflict resolution, problem solving and strategic
The teller is required to conform with and abide by all
regulations, policies, work procedures, and
instructions. Work requires continual attention to
detail in composing, typing, and proofing materials as
well as establishing priorities to meet deadlines.
Employee must be able to work in a fast paced
environment with demonstrated ability to juggle multiple
tasks and demands. The teller must maintain a high level
of interpersonal skills to handle sensitive and
confidential situations. The position continually
requires demonstrated poise, tact and diplomacy.
Employee must be able to apply mathematical concepts
such as fractions, percentages, ratios, and proportions
to practical solutions. The ability to solve practical
problems and deal with a variety of concrete variables
in situations where only limited standards exist in
addition to the ability to interpret a variety of
instructions furnished in written, oral, diagram, or
scheduled form are essential to the functions of this
High School diploma or equivalent required. A minimum of
6 months previous customer service experience required
and previous cash handling preferred. Must enjoy working
in a sales environment.
While performing the duties of this job, the employee is
regularly required to: sit or stand for long periods of
time. Frequent light physical effort is mandatory.
Ability to lift items of up to 20 pounds.
We are an EEO/Affirmative Action employer. All qualified
applicants will receive consideration for employment
without regard to race, gender, gender identity,
disability, protected veteran status, or any other
legally protected status.