Tier III PC Support Technician needed in Groton, CT

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POST DATE 9/12/2016
END DATE 10/24/2016

Modis Groton, CT

Company
Modis
Job Classification
Full Time
Company Ref #
23179754.21603244
AJE Ref #
576146049
Location
Groton, CT
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
span span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;'   br   br PC Support Technician Tier III Job in Groton, CT br   br Are you motivated, hard working, and looking for work in the Groton, CT area? br   br If you are, then MODIS wants you! br   br We are looking for PC Support Field Technicians for one of our fortune 500 clients! br Specifically Quick Learners, Customer Focused, able to work independently, and have the bandwidth to support Hundreds of end users. br   br Some of the daily duties will include: br Refresh, break/fix, re-imaging, wiping assets, software installs, Windows environment, idea of ticket management, SLA’s, “Have you used a ticket management system, ie. "Remedy”. br   br Description: br High School Diploma with 5 to 7 years experience.  Main Responsibilities: Provides basic troubleshooting assistance and ticket resolution for personal computer users. Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers. Researches, analyzes and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.  Good organizational and problem solving skills.  Ability to install, remove or repair basic computer systems. br   br If you feel that you fit the above description, then please APPLY TODAY! br   br **Include your most up to date resume with the application** br   br PC Support Technician Tier III Job in Groton, CT br   br /span br /span