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POST DATE 8/12/2016
END DATE 12/19/2016
JOB DESCRIPTIONTRIAGE ANALYST - FOR .NET, JAVA APPLICATIONS
* Perform in-depth analysis of escalated & critical level incidents
* Perform in-depth analysis of Java and .Net error logs
* Create filters, dashboards, and reports within monitoring utilities to help determine incident trends
* Logs and tracks incidents from identification through resolution. Follows up with other support staff and Development resources involved in resolution to ensure incidents are resolved
* Understanding of Cards domain will be a huge advantage
* Should be very good in working with Excel and generate reports from Excel.
* Excellent communication skills are required as the person would have to interact with multiple stakeholders