UPS Capital Adminstrative Assistant III

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POST DATE 9/15/2016
END DATE 10/15/2016

United Parcel Service, Inc San Francisco, CA

Location
San Francisco, CA
AJE Ref #
576185241
Job Classification
Full Time
Job Type
Regular
Company Ref #
108908
Experience
Entry Level (0 - 2 years)
Education
Bachelors Degree

JOB DESCRIPTION

Job Summary

UPS Capital, a financial subsidiary of UPS, is currently seeking an Administrative Assistant III for the Parcel Pro group. This position will primarily be responsible to provide customer service by answering high flow incoming calls and assisting customer with customer accounts, services and questions. The ideal candidate will excel in a fast-paced office environment and have strong technology, analytical, oral/written communication, problem solving and time management skills.

The Administrative Assistant III will provide general administrative support for office and sales management team. He/She will also provide excellent customer service to internal and external customers via phone and email.

Other Duties

* Must have the ability to work in a time-critical environment and manage customer support challenges

* Must have demonstrated the ability to manage multiple tasks in a fast paced environment under minimal supervision with a high level of attention to detail.

* Must have strong analytical, oral and written communication, problem solving and time management skills.

* Must have professional office and telephone etiquette.

* Answer phone calls high number of incoming calls appropriately and timely

* Capable of being customer focused and able to solve problems

Preferred Competencies

* Demonstrates the ability to solve problems quickly

* Ability to maintain a professional manner at all times

* Demonstrates attention to detail

* Demonstrates ability to perform routine analysis, document and present results

* Exceptional verbal and written communication skills with the ability to effectively and professionally present information and respond to questions

MINIMUM QUALIFICATIONS

* Bachelor's Degree (or internationally comparable degree) Preferred

* Customer Service Experience Preferred

* Clerical Support Experience - Preferred

UPS is an equal opportunity employer race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity