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User Experience Designer III

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POST DATE 9/11/2016
END DATE 10/27/2016

Cox Corporate Services, Inc. Atlanta, GA

Location
Atlanta, GA
AJE Ref #
576137863
Job Classification
Full Time
Job Type
Regular
Company Ref #
167983
Experience
Mid-Career (2 - 15 years)
Education
Bachelors Degree

JOB DESCRIPTION

Description

Role Summary

An expert in user experience design and able to execute projects with oversight. Accountable for and serves as an expert on projects related. Has advanced understanding of assigned products UX. Passionate and driven to affect change and/or enhancements to satisfy customer needs and optimize customer experience through product innovation and/or improvements to internal organization, processes and technology. Recommends resources to address/balance customer needs. Typically assigned to larger, moderately complex projects requiring independent decision-making. Identifies and dimensions issues with peers and 1st level mgmt. to synthesize ideas and solutions that impact operational results. Focus is on products sub-elements or features with immediate to near term effects. Partners with cross-functional teams and stakeholders on ideas and solutions that impact operational results.

Primary Responsibilities and Essential Functions

Responsible to deliver activities and tasks necessary for successful product development and launch projects and achievement of business objectives.

Manage and review allocated budget and actual spend for product development and lifecycle activities.

Guide and support cross-functional teams to move ideas through a project funnel from ideation through deployment as the champion and owner of the initiative.

Developing as leader with respect to project development, team interactions, business insights and product management.

May generate business insights which guide product solutions.

Identify consumer expectations and unmet needs with product and services to innovate and create solutions that address gaps and enhance customer experience. Directs product features from ideation through deployment.

Analyze customer, business and product performance metrics and interpret underlying drivers to translate into data-based recommendations.

Develop a documented product vision which aligns with and/or enhances consumer needs, market and competitive trends and corporate strategy.

Translate vision into clear and defined UX requirements to drive functional specifications and technical requirements.

Drive the development of user experience frameworks which define the product value proposition to support product and services roadmap investments in collaboration with business partners.

Research and evaluate product performance to prioritize UX improvements that optimize UX and strengthen product/service.

Facilitates communication amongst project leaders, peers and relevant department and cross-functional stakeholders to maintain alignment and awareness of current state of the experience and vision.

Create, sustain and optimize operational practices and procedures to drive efficiencies.

Monitors developments within the industry, vendor community and technology trends and considers UX implications in light of product roadmaps.

Is a recognized expert in the organization in a broad UX discipline or in a narrow but specialized component of the UX discipline.

Researches design techniques to further the organization's objectives.

Is consulted by other associates.
Qualifications

Skills and Qualifications

Minimum

5 or more years of experience required in related field (e.g. User Experience, Design, UX Strategy etc.)

3 or more years of experience required if candidate possesses a related advanced degree

Excellent interpersonal, collaborative and communication skills to work effectively with teams throughout organization.

Demonstrate strong technical and market knowledge.

Preferred

BS/BA degree in related discipline strongly desired (e.g. Psychology, Engineering, Computer Science, arts etc.)

Experience in telecommunications or high-tech environment.

Organization:Cox Communications, Inc.
Primary Location:US-GA-Atlanta-6205 Peachtree Dunwoody Rd

Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-
Travel:No
Schedule:Full-time

Unposting Date:Ongoing

Overview

Cox Enterprises is a leading communications, media and automotive services company. With revenues of $18 billion and approximately 60,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, home security and automation, commercial telecommunications and advertising solutions); Cox Automotive (automotive-related auctions, financial services, media and software solutions); and Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms).

The company's major national brands include Autotrader, Kelley Blue Book and Manheim. Through Cox Automotive, the company's international operations stretch across Asia, Australia, Europe and Latin America. To learn more about Cox's commitment to people, sustainability and our communities, please visit CoxCSRReport.com.

Company Size:
5,001-10,000 Employees
Industry
Telecommunications
Founded:
1898
Social Media:
Headquarters:
6305 Peachtree Dunwoody Rd
Atlanta, GA 30328

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