Valet Attendant - Full Time at Sheraton Grand at Wild Horse Pass

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POST DATE 9/8/2016
END DATE 10/8/2016

Sheraton Wild Horse Pass Resort & Spa Chandler, AZ

Company
Sheraton Wild Horse Pass Resort & Spa
Job Classification
Full Time
Company Ref #
hc.55A2FE79027B531D
AJE Ref #
576118901
Location
Chandler, AZ
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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Valet Attendant - Full Time at Sheraton Grand at Wild Horse Pass Company Starwood Hotels & Resorts Worldwide, Inc. owns, manages and franchises some of the most well-known brands in the industry. We are proud of who we are and happy to share some of those details with you. We are relatively young company; however we have a history full of stories of growth, innovation, and triumph. We are fortunate enough to have a rich history from each of our unique brands, and are proud of the heritage they represent. Starwood Hotels & Resorts brings together some of the strongest and most well-recognized brands in the hospitality industry. Each brand offers a distinctive experience to guests and presents a unique opportunity for associates: Sheraton, Four Points by Sheraton, W Hotels, the Luxury Collection, Le Meridien, element, Aloft, Westin Hotels & Resorts and St Regis Hotels & Resorts - these are Starwood Hotels & Resorts. We have a well thought-out business philosophy that has served us well in the past, and the future looks bright as our company improves and grows. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. Location The Sheraton Grand at Wild Horse Pass is a 500-room resort designed to be an authentic representation of the Gila River Indian Communitys heritage and culture. Conveniently located 11 miles from Phoenix Sky Harbor International Airport on the Gila River Indian Community, the resort offers guests a full recreational, cultural and inspirational experience. The architecture, art and legends of the Pima and Maricopa tribes are celebrated in every detail imaginable, indoors and out. Located in the Sonoran Desert on an expanse of rugged Arizona landscape where ancient vistas, mountains and roaming wild horses remain untouched, this unique resort includes 36-holes of championship Troon(R) Golf, Arizonas only spa located on a Native American reservation, Forbes Four-Star Aji spa, featuring Native American-inspired treatments and Koli, an onsite equestrian center. A true destination resort, the Sheraton Grand at Wild Horse pass offers four restaurants including the signature restaurant Kai, meaning Seed in Pima, which is the only AAA Five Diamond/Forbes Five Star dining experience in Arizona.. Guest can also enjoy the many swimming pools with cascading waterfalls, a waterslide designed after the ancient Casa Grande Ruins, or a boat cruise on the Gila River to nearby attractions. Department Front Services Job Description Valet Attendant Hourly Wage Plus Gratuity / Non-Exempt / Full Time The ideal candidate will have a passion for guest service and efficiency. In this highly visible role, you will be responsible for providing exceptional valet service while maintaining a sense of urgency and professionalism. This position requires an individual who is positive, enthusiastic, and able to coordinate multiple activites at one time. The ideal candidate for this welcoming role should be engaging, outgoing, professional and possess exceptional communication skills. Previous customer service experience required. Must be available for Overnight shifts. Selected candidate must possess a valid driver's license and a clean driving record to secure this great hospitality position. Do not let this one drive away - apply today! If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne. Requirements POSITION PURPOSE Provide a consistently high degree of both friendliness and efficiency for all guests and visitors by parking guest vehicles in a safe and orderly manner. ESSENTIAL FUNCTIONS AVERAGE ' OF TIME 100' Drive guest vehicles from motor court to designated parking area of garage for valet parking and return guest vehicle to motor court for guest pick-up when needed. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Ascertain that all doors including rear doors are properly secured. Recommend to guests that all valuables be secured in trunk or safety deposit boxes provided at the front desk. Assist incoming and outgoing guests with getting baggage out of and into vehicles as requested. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak and understand the primary language(s) used in the workplace. Requires good verbal communication skills. Must have satisfactory driving record. Physical Demands Most work tasks are performed outdoors. There is no effective protection from weather. The worker is driving and getting in and out of vehicles most of the day. Must be able to stand or drive and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 60 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Must be able to bend, stoop, squat and stretch to fulfill cleaning and luggage handling tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education High school or equivalent education preferred. Experience Ability to operate all types of passenger vehicles (standard and automatic). Licenses or Certificates Valid state driver's license required. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.