Valet Bellperson The Carolina Inn

Who We Are:

Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become the countrys second largest independent hospitality management company with more than 7,500 employees, over 7,000 guest rooms, and more than $1.5 billion in assets under management. We are a subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property investment, management, and development. Since its inception, Lowe has been responsible for more than $6 billion in prominent real estate assets nationwide.
Destination Hotels & Resorts is unique in the lodging industry in that our primary mission is to create value for guests, investors, and associates in each of our hotels and resorts. We do this by developing an innovative, customized business and service plan for each property we manage and combining it with the sales, marketing, and operating resources of a company many times our size. This lodging industry expertise, together with the real estate savvy of Lowe, has allowed us to bring a different perspective to the hotel management business.

Our Culture:

Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with DH&R. Our associates are proud to work here!

We are conveniently located on the doorsteps of the University of North Carolina, in the heart of downtown Chapel Hill, North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and expert staff.

The Carolina Inn is a historic hotel located in downtown Chapel Hill, NC. Historic charm, modern amenities, gracious service, and memorable food blend beautifully at The Carolina Inn, a AAA Four Diamond Award Winner & Member of Historic Hotels of America.

The Carolina Inn is looking for a qualified individual to join our prestigious team as full-time Valet Bellperson.

Position Purpose:
Escorts arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaints each guest with room and features.

ESSENTIAL FUNCTIONS
Retrieves guest items from cars, busses, vans and carts. Grasps, lifts, carries andor loads luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigates bell cart through public areas, guest room corridors and to elevators.

Escorts customers to accommodations, visually inspects room and telephone and deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.

Listens and responds to guest inquiries using a positive, clear speaking voice. Answers questions and offers assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc.

Organizes and stores luggage as necessary in a designated area.

Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive,especially during heavy hotel activity and emergencies.