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Vice President - Perioperative Administration (DIR EXEC)
University of California - San Francisco Medical Centers University of California - San Francisco Medical Centers
San Francisco, CA
- Job Type
- Job Classification
Mid-Career (2 - 15 years)
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- AJE Ref #
Vice President - Perioperative Administration (DIR EXEC)
40 ; 100%
This classification is not represented by a union
Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News & World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Medical Center can also be the best place to advance and shape your career.
The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Medical Center is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.
The VP, Perioperative Services supports the Senior Vice President of Adult Services & President of UCSFMC, the Senior Vice President of Children s Services & President of BCH, and the Perioperative System Governance Board in developing and executing the strategic direction and day-to-day management of clinical and business operations for the Perioperative Services across the three UCSF facilities (Moffitt-Long, Mission Bay, and Mount Zion). The VP, Perioperative Services upholds and fosters UCSF Medical Center s mission and values while operationalizing the vision of becoming the best provider of health care services, the best place to work and the best environment for teaching and research.
The final salary grade is subject to confirmation by the UCSF Senior Leadership Compensation Group, UCSF Compensation Committee and Chancellor. The position develops, monitors, and executes short and long term Perioperative strategic plans across the system, engaging UCSF Health administration leaders, all Surgical Chairs and their respective departments, and Perioperative nursing staff to facilitate alignment among them all. For Perioperative nursing, this individual promotes program development and advises on the planning and expansion of services. In addition, the VP, Perioperative Services manages all shared services within the perioperative enterprise.
The VP, Perioperative Services is integral in driving the system operational performance, achieving efficiency targets, and ensuring the highest integrity for the business operations of the Perioperative departments. The individual establishes and enforces system standards across facilities, including scheduling, add-ons, and bumping guidelines. This role also advocates for and communicates any system technology needs to support the perioperative operations.
The position is accountable for the quality of care delivered to patients across the organization and must ensure that quality guidelines and rules are properly enforced and regulatory functions are closely managed. To provide quality care in a safe, convenient, timely and efficient manner, this individual supports the design and implementations of quality and safety initiatives to improve the quality of care delivered and achieve the standards of the top 10 hospitals in the US1.
The role oversees and supports talent development of the Perioperative leadership team to ensure succession planning, mentorship and coaching within departments leading to strategic goal accomplishment. The individual is accountable for managing provider satisfaction scores, especially Registered Nurses and surgical techs, and staff satisfaction scores, and for implementing initiatives to improve patient, staff, and provider experience.
The VP, Perioperative Services is accountable for driving financial performance at the system level. This includes developing and monitoring of the annual Perioperative Services financial budget across the system and managing the Perioperative Services strategic, capital planning, and budgeting processes.
The flexibility to orient and work at all UCSF Medical Center locations is required.
Living Pride Standards
* Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
* Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
* Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
* Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
* Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
* Picks up and disposes of any litter found throughout entire facility.
* Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
* Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
* Protects the physical environment and equipment from damage and theft.
* Relevant degree in Healthcare (including a non-practicing MD) or Master s degree in Health Care Administration or Business Administration and a minimum of 10 years of experience in managing perioperative services enterprise, including previous experience leading large scale perioperative performance improvement efforts
* Demonstrated leadership abilities with strong mediation, diplomatic, and negotiation skills to influence others and implement change
* Ability to organize, prioritize, and accomplish multiple, complex tasks simultaneously and communicate effectively at all levels of the organization
* Results oriented mindset with strong analytical and data management skills and proven experience setting and managing complex financial budgets
* Ability to work effectively as a member of a