Vice President of Foreclosure and Claims

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POST DATE 9/2/2016
END DATE 12/19/2016

Fay Servicing Dallas, TX

Dallas, TX
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Full Time
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As a leader in Foreclosure & Claims you will be responsible for various activities related to executing foreclosure strategy that minimizes risk/loss exposure and working collaboratively with internal leadership and external representatives to develop/influence programs to protect corporate assets. This role will effectively manage change and create a culture of customer excellence and foreclosure and awareness where all team members share in accountability. The incumbent will focus on growing business knowledge and understanding of business issues as well as keep up to speed on industry trends and economic landscape and regulatory climate and report directly to the SVP Of Foreclosure.

The ideal VP of Foreclosure & Claims candidate will possess exceptional people management skills, attention to detail, excellent communication and organizational skills, have ability to prioritize tasks and able to multitask in a high volume environment. The successful candidate must be able to use Direct Premier and LoanSphere loan management systems and understand Claims, FHA CWCOT and Second Chance Sale Processes. They will have a background in foreclosure, claims, or residential mortgage law.

Evaluate and Manage HUD Insured and GSE servicing portfolio according to established policy, procedures, workflow and investor/insure guidelines.
Ensure Foreclosure timelines and GSE requirement are met.
Updates training material and work across department lines to implement change and necessary training.
Partner with Cash and Investor Accounting departments to manage accurate claims processing, recovery and accounting.
Manage departmental functions by establishing operational controls and standards, monitoring on-going operations and adjusting priorities to meet changing conditions, establishing and maintaining proper record keeping and reporting systems, and developing and administering department budget.
Analyze and assess by providing input into the company's current foreclosure platforms, technology/market trends, and competitive threats to determine the potential impact on the business and to recommend solutions that will address critical deficiencies or exploit opportunities.
Quickly assess the overall strengths and skill levels within the current organization. As appropriate, make positive change occur relative to organizational structure/new hires/retention programs and development of key resources.
Function as a valued and contributing member of the Default Management Team, and be a catalyst for identifying high payback areas to support the company-s strategic initiatives that enhance the overall ability to support customers at a reduced operating cost.
Identify key drivers of losses that will increase business profitability.
Provide Senior Management with timely updates of monthly/quarterly projections.

Knowledge of FHA, VA, GNMA, USDA, Fannie Mae and Freddie Mac mortgage servicing guidelines and post-sale claims.
Have the ability to detect and resolve compliance performance gaps or process quality failures.
The ability to interact effectively with a variety of contacts, primarily senior management. Solid budget forecasting and risk management skills.
Demonstrated ability to manage through middle and upper level managers.
The Foreclosure Leader will have a track record of success in building and managing industry-leading default functions in the financial services industry.
10+ years mortgage banking experience with emphasis on default management (foreclosure/bankruptcy)
10+ years supervisory experience
Bachelor's degree or equivalent experience
Excellent oral and written communication skills
Above-average Microsoft Office skills, including Excel and Word