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Wardrobe Attendant

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POST DATE 9/11/2016
END DATE 10/14/2016

Loews Portofino Bay Hotel Orlando, FL

Orlando, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Ensures the highest level of cleanliness and safety in all public and back of the house areas . Promotes excellent public relations and 100' satisfaction. Works as a valuable member of a dedicated professional team. « Reports to work as scheduled, in proper uniform, as per personal appearance standards « Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department « Applies excellent guest relations skills when interacting with guests « Consistently maintains a positive attitude « Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect « Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction « Performs all duties in a timely and professional manner « Applies teamwork skills at all times « Cleans/maintains exterior grounds of building, sweeps floors and sidewalks; cleans doors, frames, signs, and windows « Cleans and dusts lobby areas « Uses proper chemicals when cleaning as described by the departments procedures « Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department « Turns lost and found items into Security in accordance with hotel standards « Cleans and sanitizes assigned public and back of the house areas « Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners « Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces « Transfers and stocks all supplies from Receiving as directed « Ensures that the Housekeeping storeroom is neat, organized, and secure « Assists in the cleaning and restocking of Room Attendant mobile transports « Uses glass washer to clean glasses « Refills spray bottles with cleaning chemicals « Wipes down and/or cleans Room Attendant mobile transport equipment « Cleans chandeliers and wall lamps in hallways « Properly uses and maintains equipment and supplies « Maintains excellent condition of grounds, floors, carpets, etc. « Cleans ashtrays and ash urns « Cleans elevator doors, tracks and foyers « Washes doors « Vacuums, sweeps and mops hallways « Cleans interior windows « Cleans door jambs and fire boxes « Cleans and mops stairwells, cleans handrails « Replaces burned out light bulbs according to established procedures « Moves furniture in rooms as required « Cleans spots on walls « Cleans spots on carpets « Assists Attendants by emptying trash, takes trash to the compactor « Cleans offices according to established schedule « Cleans Reception Desk and back office areas « Cleans back of the house windows as needed « Attends all department meetings as scheduled « Fills Attendant bottles with chemicals according to department guidelines « Checks all vacuums used by Room Attendants « Completes in a timely manner all daily cleaning items for the specific public area assigned « Special projects and other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards