Warranty Administrator

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POST DATE 9/15/2016
END DATE 10/15/2016

Carrier Enterprise, LLC Houston, TX

Company
Carrier Enterprise, LLC
Job Classification
Full Time
Company Ref #
2449
AJE Ref #
576177737
Location
Houston, TX
Job Type
Regular

JOB DESCRIPTION

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Description:



Carrier Enterprise is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies throughout the United States, Latin America and Caribbean utilizing 110 locations in 20 states and Puerto Rico. We currently have an exciting opportunity for an Warranty Administrator in Houston or San Antonio, TX.



Company Website: www.carrierenterprise.com



Job Responsibilities:



The Warranty Claim Administration process warranty claims, verify past claims and manually enter new claims into database system, issue warranty credits, answer questions relating to warranty policy/procedure., follow-up with dealers via email or phone on warranty issues. Provide warranty support to cross functional departments including stores and sales staff in the South Texas Region of CE. The ability to multi-task and handle high call volume of customer inquiries in a call center environment. Will also assist with special projects as required.



Education:



*AA/AS degree with 2 - 5 years experience required in Business or related field.



Qualifications:



*Solid organizational skills and the ability to effectively communicate with all levels of the organization



*Effective decision make and problem solving skills



*Must be well organized and detail oriented *Ability to effectively analyze and interpret data



*Good analytical and critical thinking skills



*Must have strong PC skills and above average Microsoft Office skills to include Word, Excel, PowerPoint, Outlook, Access and other web based applications



*Good interpersonal communication skills and ability to always maintain a professional and pleasant demeanor Additional Information:







Carrier Enterprise is An Equal Opportunity Employer