Similar Jobs

View More

Banquet Houseperson 9/19/2017

Highgate Hotels, LP Long Beach, NY

Company
Highgate Hotels, LP
Job Classification
Full Time
Company Ref #
2016-1943
Location
Long Beach, NY
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED
AJE Ref #
579558186

JOB DESCRIPTION

APPLY
EMPLOYMENT STATUS

Full-Time

OVERVIEW

The Banquet Houseperson in responsible for the set up, refresh, tear down and maintenance of all meeting space

RESPONSIBILITIES

* Ensure the correct and timely set up of all Banquet Event Order functions.

* Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.

* Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.

* Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.

* Transport and store tables, chairs, and other equipment.

* Refresh meeting rooms as needed.

* Notify management of any hazards.

* Handle items for Lost and Found according to the standards.

* Ensure overall guest satisfaction.

QUALIFICATIONS

* High School diploma or equivalent and/or related experience in a hotel or a related field preferred.

* Flexible and long hours sometimes required.

* Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

* Ability to stand during entire shift.

* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

* Must be able to multitask and prioritize departmental functions to meet deadlines.

* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

* Perform other duties as requested by management.

* Maintain a warm and friendly demeanor at all times.