CAPA Manager 9/16/2017
Beckman Coulter, Inc.
JOB DESCRIPTIONAPPLY Job Description - CAPA Manager (BEC007151)
Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems, found in hospitals and other critical care settings around the world, produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Scientists use our life science research instruments to study complex biological problems including causes of disease and potential new therapies or drugs. More than 275,000 Beckman Coulter systems operate in both diagnostics and life sciences laboratories on all seven continents. For 80 years, our products have been making a difference in peoples lives by improving the productivity of medical professionals and scientists, supplying critical information for improving patient health and reducing the cost of care.
The CAPA Manager is responsible for the management and overall effectiveness of the Corrective and Preventive Actions (CAPA) process; responsible for high level management of the CAPA process within all areas of the global Business Unit (BU) to contribute to the continuous improvement strategy that is an integral part of the Quality Management System (QMS). The CAPA Manager has a key role in assessing and managing the CAPA process and its metrics and enhancing the local and global CAPA process. Responsible for developing and managing CAPA operational processes for strategic initiatives; responsible for CAPA oversight process within and outside the QRA organization by collaborating with the Global Business Unit (Hematology, Flow Cytometry & Urinalysis).
The roles and responsibilities of CAPA Manager include but is not limited to the following:
CAPA Process. Oversight of the CAPA process; maintain continuous alignment of CAPA program scope with strategic business objectives. Communicate, collaborate and work closely with CRB (CAPA Review Board) Manager, consult frequently with cross-functional teams such as Manufacturing, Operations, Engineering, Service/Support, Sales, Research and Development, Quality, Regulatory and Marketing, in addition to other functional groups.
Develop, implement, maintain and improve Corrective and Preventive Action (CAPA) processes; Ensure the effectiveness of implemented actions and overall effectiveness of the CAPA system; Ensure that best practices are implemented and followed for problem solving, root cause analysis, solution selection tools and global impact assessments. Holistically ensure that effectiveness of CAPAs are robustly and effectively managed.
Provide oversight and direction for management all phases of CAPA to ensure compliance and timely resolution; Facilitate the identification and deployment of resources to investigate and resolve issues in a timely and effective manner; Facilitate the evaluation of CA/PA plans for appropriate resolution of root cause.
Responsible for the development of key CAPA metrics in the area of timeliness, effectiveness and root causes.
Responsible for ensuring that Business Units CAPA processes are continuously aligned with industry best practices.
Responsible for reporting quality management system data aligned with leading and lagging KPIs; Work with global business process owners to devise appropriate metrics to improve product and process; Report updates on CAPA Process to the Leadership teams and escalate awareness of events that may contribute negatively to CAPA processes or outcomes.
Establish effective and engaging training for CAPA system across organization. Ensure that individuals who are novices in CAPA are mentored and coached.
Collaboration/Communication. Routinely communicate project goals, status, requirements, and deliverables to the Business Unit. Regularly interact with senior management on functional issues and make presentations to Sr. Management when required. Represent the business unit post-market quality in cross-functional projects; Perform other related duties and assignments as required. Work closely with Business Unit management to define, support, and implement functional infrastructure to support the needs of the Hematology, Cytometry and Urinalysis business.
Audits. Provide a high level of professional support during internal and external audits; Serve as a CAPA subject matter expert during audits. Ensure accuracy and completeness of pertinent records and documentation. Responsible for coordination of CAPA data analysis and data review processes for audit readiness.
Project Management. Responsible to plan, coordinate, implement and finalize CAPA related projects according to the specifications and deadlines; develop, track, maintain, and manage project plans and timelines; provide reports on project status; provide additional documentation on project as needed; identify, track, and resolve all project risks and issues; establish, modify, implement, and monitor systems and procedures to enhance timely and efficient workflow. Responsible for ensuring the completion of overall project goals in a timely manner; schedule tasks and coordinate with various team members to accomplish the results; responsible for keeping the projects on track via effective and frequent communication.
Maintain professional and technical knowledge and continually update job knowledge by interacting with Subject Matter Experts , reviewing professional publications, establishing and maintaining personal networks, benchmarking state-of-the-art practices, participating in educational opportunities and professional societies, reading professional publications, and participating in educational opportunities. Maintain current knowledge of global regulations impacting CAPA activities. Apply knowledge, develop processes, optimize processes, and suggest improvement to current processes as needed.