Clinic Coordinator 2/20/2017
University of California - Los Angeles Medical Centers
Los Angeles, CA
JOB DESCRIPTIONAPPLY Job Title:
Cmty Health Prg Repr
Monday - Friday; 8-5 p.m.
604 Rose Avenue, Veince, CA
$15.25 / $2654
$22.88 / $3980
Layoff Referral Deadline:
Coordinate the delivery of health care services to patients in a primary health care clinic. Provide administrative support to the medical providers and medical staff. Discharge patients after medical visits, arrange for follow-up appointments, process referrals for Medi-Cal, Medicare, Managed Care and County. Request authorizations using the Web Portal and E-consult. Perform data collection and perform extensive patient tracking and follow-up care. Perform patient screening and registration and provide backup coverage to clinic front desk duties as needed. Also assist with provider and medical home changes. Cover at satellite sites as needed. Screen and register patients in NextGen Practice Management. Assist with insurance eligibility in Medi-Cal and insurance websites. Schedule follow-up appointments using NextGen Practice Management System. Discharge patients using NextGen Electronic Health Records system in a timely manner. Assist with receipt of OTC medications. Task patient referrals at time of patient discharge via NextGen to working team members. Request referral authorizations from insurance plans including Medi-Cal Manage Care. Obtain patients labs and other tests results as needed for referral process. On Call to troubleshoot and assist with patient concerns and needs. Process County referrals through County Referral Processing System. Review patient records and complete data collection forms using ICD9/ICD10 and CPT codes. Consult with providers and conduct patient phone follow-ups. Complete CMR's and submit to DPH as requested by providers. Review health education material with patients as instructed by provider. Assist with training and supervision of volunteers. Attend monthly department and other mandatory meetings as scheduled. Cover at satellite sites as needed. Provide backup coverage to front desk duties, including patient registration, insurance verification and eligibility. Also assist with provider and medical home changes. Other duties as assigned within Venice Family Clinic.
Skill at coordinating the delivery of health care services to patients in a primary health care setting. Strong interpersonal skills to work effectively with people of diverse cultural, educational, economical, and social backgrounds. Strong written and verbal communication skills in both English and Spanish. Ability to prioritize and multi-task assignments with competing demands. Excellent organizational skills to complete work in a timely and efficient manner. Ability to work with minimal supervision. Ability to schedule patient appointment using computerized scheduling system. Ability to discharge patients using NextGen Electronic Health Record system and follow up as necessary. Ability to triage medical problems. General knowledge of health education, public health, and medical terminology. Working knowledge of medical/social service agencies in the West Los Angeles area. Ability to Multi-task, work independently or part of the coordinator team. Ability to work evenings as needed. Ability to train volunteers. Valid California driver's license and proof of auto insurance.
Ability to travel and work at satellite sites as needed.