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CLINICAL PRACTICE SPEC 10/11/2017

Cooper University Health Care Cherry Hill, NJ

Location
Cherry Hill, NJ
AJE Ref #
579727616
Job Classification
Full Time
Job Type
Regular
Company Ref #
38621
Experience
Entry Level (0 - 2 years)
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Job ID

38621

Category

Clerical

Shift

1

Type

Full Time

Department Name

Ambulatory Serv 1 Cooper Plaza

SHORT DESCRIPTION

A nonexempt position responsible for performing a variety of duties in various ambulatory

settings, including primary, multi-specialty, specialty practices. This position may function as a patient service representative or a medical practice assistant depending on the daily assignment. Incumbent will become Epic Super User within first year in this role.



May be involved in both the clinical and administrative areas including assisting providers

with patient care, and handling clerical, environmental, and organizational tasks.



Must have the ability to be organized, take independent action and project Cooper s values to both customer and co-workers. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.



This position has a strong emphasis on customer service to our patients.



Must ensure quality patient scheduling & registration, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Health Care.

SPECIAL REQUIREMENTS

Scheduled Days / Hours: Mon-Fri 8-430pm



MINIMUM QUALIFICATIONS

Education:

High School Diploma or Equivalent required.

Graduate of an MA Clinical Training program.



Experience:

Minimum of 1 year experience with front desk and clinical operations in a fast-paced physician s practice or clinical site preferably within the Cooper University Healthcare System that included rooming and triaging patients; scheduling, registering and working on an electronic health record.

Minimum of 1year of experience working with IDX preferred and Epic required.

Excellent customer service experience.

Required License/Certifications/ Registration:



Current CMA, NCMA or RMA Certified or Registered Medical Assistant.

Must possess a current CPR certification.



Other Qualifications:



Excellent customer service skills; Strong interpersonal and communication skills to interact positively and effectively with patients, visitors and health care team members.

Knowledge of patient rights, aseptic/sterile technique and infection control best practices. Must have reliable transportation.

Cooper University Health Care is an equal employment opportunity employer and does not discriminate on the basis of gender, race, age, religion, physical or mental disability, marital status, Veteran status, national origin, or any other category protected by federal or state law