Company Store Manager

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POST DATE 9/19/2017
END DATE 11/19/2017

Snap On Richmond, VA

Snap On
Richmond, VA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


Location: Richmond, VA - Mid Atlantic Region

Manage and operate a Snap-on company retail store. Fully develop the assigned route to reach its maximum sales and customer service potential. Company stores serve as a model operation for potential franchisees and others seeking positions with Snap-on.


* Service customers on designated route and maintain a level 5 in customer satisfaction.

* Provide service on products sold by the company.

* Manage store operation to meet sales, margin and profit targets.

* Maintain accountability for sales and collections, and P&L.

* Maintain accountability for corporate assets in the form of cash, inventory, van and accounts receivable.

* Review store operations documents and balance each week.

* Operate store in compliance with the Snap-on program.

* Maintain company store in pristine condition, as it serves as a showcase for the Snap-on franchise.

* Interact with other store managers and zone manager to ensure coordination of programs and policies, and to share best practices.

* Assist with research and testing through the implementation of programs, promotions, products or techniques within the company store operation. Provide feedback on their effectiveness.

* Assist with recruitment efforts.

* Assist with franchisee training by allowing ride-alongs, and by communicating how the program works.


* Bachelor's degree or equivalent experience.

* Proven direct sales or sales management experience, preferably in route or outside sales. Retail experience a plus.

* Experience in business related positions.

* Valid driver's license. Ability to drive 16'x20' vehicle 40-50% of the time.

* Ability to lift 50 pounds frequently and over 100 pounds occasionally.

* Position requires knowledge and experience in the following areas.

* Product knowledge

* Collections

* Asset management

* Budgeting

* Business operations

* Computer proficiency

* Completion of Snap-on training programs

The following individual characteristics and competencies are particularly important:

* High energy level and highly motivated

* Results driven - set and achieve goals

* Strong communication skills-interpersonal, relationship building, presentations, verbal/written, listening

* Persuasive and influential

* Customer focused

* Strong core values