Engagement Manager, Optimization Performance 3/21/2017
The Advisory Board Company
JOB DESCRIPTIONAPPLY Title:
Engagement Manager, Optimization Performance
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ENGAGEMENT MANAGER, OPTIMIZATION PERFORMANCE
Clinovations Consulting and Management
The Advisory Board Company
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THE ROLE IN BRIEF:
Clinovations is a clinically-oriented health IT consulting group within the Advisory Board s Consulting and Management Division. We pair technology experts, management consultants, and skilled clinical leaders together to help health systems and provider entities achieve clinical and financial return from their technology investments.
Our holistic approach to EHR optimization includes technical solutions, stakeholder engagement and education, clinical workflow redesign, and reporting capabilities to help health systems prepare for and thrive under value-based and risk-based models by focusing on three constituencies critical to care delivery: providers and their care teams, patients, and payers.
The HCC Engagement Manager, Optimization Performance is the primary ongoing subscription phase relationship owner for clients, who have implemented Clinovations HCC Solution product. The HCC Engagement Manager, Optimization Performance will serve as a dedicated resource to manage multiple relationships and oversee the development of new reports, best practices, and other collateral for the benefit of members.
-Provide on-site and off-site assessments and consulting services for a portfolio of clients, including ongoing education on the optimization solutions implemented;
-Present to senior level clients and foster relationships with client executive teams;
-Create monthly performance dashboards at the system, practice and physician level;
-Conduct monthly performance meetings with client leadership and key stakeholders;
-Conduct monthly consultations focused on tactical guidance, workflow optimization strategies and analytics to achieve ongoing solution success.
-Analyze institutions operational, clinical, and/or financial performance as it relates to the optimization initiative;
-Diagnose issues, identify root causes, and drive change management initiatives;
-Provide action plans for areas where performance is not tracking to target;
-Understand basic functionality of the EHR build and develop expertise in solution offerings.
-Set and execute against project milestones;
-Provide regular status updates to Solution Lead;
-Identify potential issues that will impede success and recommend corrective action plans;
-Manage assigned technical and analyst resources across multiple clients.
-Identify opportunities for service and solution development;
-Participate and lead internal solution development activities;
-Support solution marketing and business development activities.
-Possess 3+ years of experience in at least three of the following:
-Client management experience
-Project management experience
-Experience presenting to senior executive level audiences
-Demonstrable analytical reasoning or quantitative analysis
-Willingness to travel at least 40% domestically
-Valid driver s license
-Master s Degree in a health or business related field
-Analytical reasoning and solution-focused problem solving
-Proven ability to prioritize across multiple projects and relationships
-Proven ability to manage projects independently
-Proven ability to work collaboratively in a team
-Possess strong written and verbal communication skills
-Attention to detail
-Hospital or ambulatory operations experience (e.g. fellowships, residencies, full-time employment)
Clinovations is a leading healthcare consulting firm in Washington, DC, offering strategic, clinical, and health IT advisory and management consulting services with the goal of creating innovative solutions. Our unique and unbiased perspective is formed at the intersection of public and private healthcare sectors. Our clients include large healthcare delivery systems, professional organizations, life sciences companies, and Federal and state government agencies.
More than half of our extraordinary team consists of physicians and nurses; the remainder is made up of technology leaders, business executives, management consultants, and public policy experts. We are dedicated to helping lead organizations in achieving their financial, operational, and clinical objectives.
ABOUT THE ADVISORY BOARD COMPANY:
The Advisory Board Company (NASDAQ: ABCO) is a global technology, research and consulting firm partnering with 180,000 leaders in 4,500+ organizations across health care and higher education. We combine the expertise of our 3,000+ employees around the world to find solutions to the most pressing challenges in health care. Our performance technology products offer user-friendly, Web-enabled dashboard platforms with tremendous analytic capabilities that generate more than $500 million in realized value annually for our members. These solutions focus on strategically important areas, including physician alignment, revenue cycle, accountable care, and surgical profitability. We thrive on innovation and the knowledge that we are creating real change in an industry that matters to everyone.
We are a workplace that
Values and celebrates diversity of experience, culture, and opinion
Is committed to creating an inclusive environment to enhance our collective experience
Promotes a supportive community through staff-led affinity groups, events, and education
Consistent with our belief that our employees are our most valuable resource, The Advisory Board Company offers a competitive benefits package.
- Medical, dental, and vision insurance, dependents eligible
- 401(k) retirement plan with company match
- 20+ days paid time off and 14+ paid company holidays
- Daytime leave policy for community service or fitness activities (up to 10 hours a month each)
- Wellness programs including gym discounts and incentives to promote healthy living
- Dynamic growth opportunities with merit-based promotion philosophy
- Benefits kick in day one, see the full details here
The Advisory Board Company is an Affirmative Action and Equal Opportunity Employer. EOE AA