ETC Operations Technician 9/20/2017
Hackensack University Medical Center
JOB DESCRIPTIONAPPLY The Emergency & Trauma Center Operations Technician will work under the management of the ETC Operations Manager and is responsible for maintaining the operational needs of the department including customer service, transportation, supplies, equipment and environmental service needs. 1. Adheres to the ETC customer service standards. 2. Assists with environmental service duties in the department or assigned area within the ETC including disposal of recycling/trash receptacles; also linen removal from laundry bins to proper disposal area. 3. Assists with environmental service duties, as assigned within the ETC, including cleaning and disinfecting equipment, cables, stretchers/wheelchairs and millwork. 4. Consistently uses the patient identification band to confirm appropriate patient identifiers. 5. Consistently communicates with clinical team members prior to transporting a patient. 6. Transports patients safely throughout the hospital by the use of wheelchairs and with stretcher transports; utilizing the computerized patient transport system. 7. Transports specimens to the laboratory, and delivers blood and blood products in a timely manner. 8. Transports equipment by picking up and delivering to assigned treatment or patient care areas as needed. 9. Assures equipment is maintained and has appropriate biomed labeling. 10. Maintains adequate par levels in assigned areas within ETC department. 11. Picks up slides for physicians to review from laboratory as requested. 12. Obtains supplies from central supply as requested. 13. Participates/uses the automated systems in a timely and accurate manner to assist with patient throughput. 14. Assists with -maintaining operations within the assigned area of the ETC (i.e., prompt care, pods A, B, C, D & E, Trauma/Resuscitation, Triage Areas, and Sorter Stations). 15. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). 16. Adheres to the standards identified in the Medical Center's Organizational Competencies. 17. Adheres to the uniform policy. Working Conditions: Lifts a minimum of 10 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of length of shift. Education, Knowledge, Skills and Abilities Required: 1. High school diploma or equivalent. 2. Satisfactory completion of required internal ETC Operations Technician training program. Education, Knowledge, Skills and Abilities Preferred: Licenses and Certifications Required: Licenses and Certifications Preferred:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.