ICC Coordinator 775241 10/11/2017
JOB DESCRIPTIONAPPLY POSITION TITLE: Control Room Operator
The primary function of the Central Control Room Operator is to oversee the operations of a defined set of assets against an optimal operational plan. As operational needs deviate from the plan, the Control Room Operator will work with the appropriate operational organization and support groups to align on corrective actions necessary to minimize impacts of deviations. This may involve providing operational guidance, connecting subject matter experts and appropriate field resources to identify alternate operational conditions. Similarly, if other factors such as market conditions necessitate a change in the plan, this function will validate the plan changes with all impacted stakeholders and ensure the plan changes are effectively communicated. In addition, the Operator will be responsible for communicating operational upsets and alternative operational plans to all affected stakeholders. Stakeholder groups may include but are not limited to Commercial, Engineering, Environmental, Health and Safety, and company leadership.
Engaging stakeholders to develop and communicate monthly and daily operational targets.
Continuously monitoring actual performance against those targets and driving/documenting the actions to address deviations.
Actively engaging field operations for corrective actions and troubleshooting support
Single point of contact between operations and support groups such as but not limited to commercial, marketing, finance, engineering, EHS, and DCP leadership.
Providing information and guidance based on a consolidation of data and a broad perspective of day to day operational performance.
Coordinating/supporting responses to abnormal operating events and crisis events across the enterprise
Tracking deviations to plans and respective causes of deviations in an effort to engage support groups for corrective actions
Continually develop and/or improve operating procedures, processes and guidelines associated with Integrated Collaboration Center operations.
The requirements for this position include but may not be limited to the following:
Strong understanding of gas gathering, compression, and gas plant operations
Ability to troubleshoot various operational conditions and recommend potential solutions
Strong communication skills
Strong organizational skills with ability to manage multiple activities simultaneously
Effective interpersonal skills working with and influencing people with different backgrounds and job functions
IT HAS BEEN AND WILL CONTINUE TO BE THE POLICY OF DCP MIDSTREAM NOT TO DISCRIMINATE AGAINST ANY EMPLOYEE OR APPLICANT FOR EMPLOYMENT BECAUSE OF THEIR RACE, COLOR, RELIGION, NATIONAL ORIGIN, AGE, SEX, SEXUAL ORIENTATION, OR GENDER IDENTITY. Operations