Sr Outside Property Adjuster
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POST DATE 9/12/2016
END DATE 10/18/2016
JOB DESCRIPTIONSr Outside Property AdjusterJob ID #:
Work from Home, NJFunctional Area:
85100 - Risk Management ClaimsPosition Type:
Full - Time Education Required:
Bachelors DegreeExperience Required:
3 - 5 Years Relocation Provided:
YesJob DescriptionWhere Great People Build Successful Careers.The Hanover is seeking a Senior Outside Property Adjuster to join our growing team, handling a Northern New Jersey (Bergen County) territory.Recognized as one of America's Best Employers by Forbes and as one of the Best Places to Work in Insurance by Business Insurance, The Hanover is proud to be among the top property and casualty insurers in the United States. The Hanover offers a collaborative environment where you'll gain new experiences and grow your career. The Hanover offers comprehensive benefits to help you stay healthy, build financial security, and maintain work/life balance. At The Hanover, you'll enjoy what you do and have the support you need to succeed.Join our winning culture and help us advance our journey to be the best company in our business.Summary:
Outside property adjusters handle property claims requiring field investigations and/or inspections. They must establish rapport with our insureds and maintain relationships with our agents, underwriters, contractors, restoration vendors, and experts. They are expected to know their territory, including the geography; regulations and the law as pertains to property claims; state and local public safety and regulatory agencies and officials; the insurance and legal climate; and public adjusters. Outside property adjusters may use a company claims office location as their base of operations, or they may work out of their homes.Responsibilities:
- Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits.- Must have valid driver's license.- Handle complex personal and commercial property claims requiring outside field investigations and/or inspections.- May use a company claims office location as their base operations, or they may work out of their homes.- Uses discretion and independent judgment in claim handling- Possesses demonstrated technical knowledge and skills, including product and industry, reflective of successful progression through various job family levels.- Identifies possibly suspicious claims- Claims handled will be of greater complexity and will require a higher level of investigation, analysis, evaluation and negotiation including interpretation of commercial coverage.- Claims handled will involve moderate complexity, severity and exposures including litigation.- Authority levels are higher in recognition of the higher proficiency associated with this level.- May be used as a technical resource by adjusters. May represent the company at mediation, arbitration and trials.- May be responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality, and customer service.- May provide training and mentoring to adjusters.- Assignments are broad in nature, usually requiring originality and ingenuity.- Required to have and maintain sufficient home-based internet connection.Position RequirementsRequirements:
- Bachelor's Degree or equivalent experience.- Commercial Property experience preferred, with a focus on condo associations- Dedicated to meeting the expectations and requirements of internal and external customers- Makes decisions in an informed, confident and timely manner- Maintains constructive working relationships despite differing perspectives- Strong organizational and time management skills- Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.- Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.- Understanding of applicable statutes, regulations and case law- Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.- Easily adapts to new or different changing situations, requirements or priorities.- Cultivates an environment of teamwork and collaboration- Operates with latitude for un-reviewed action or decision.- Computer experience (MS Office, excel, word, etc)- Proficient using Claims systems (i.e. CSS, PMS, etc.)Physical demands & work environment:
- Ability to use a personal computer and other standard office equipment- Ability to travel as necessary- Ability to sit and/or stand for extended periods- Ability to operate a motor vehicle 4-5 hours per day and to get in and out of the vehicle numerous times during the day- Ability to load and unload equipment and supplies weighing up to 30 pounds from a motor vehicle as needed to perform field work- Ability to bend, walk, and climb for several consecutive hours while inspecting damaged buildings, often with utilities turned off or inoperable- Ability to use a ladder safely to get onto and off of roofs, and maintain balance while inspecting roofs- Ability to perform field work in adverse weatherBenefits to joining The Hanover's team:
- Competitive pay and benefits, including medical, dental, life and disability insurance, generous time off with pay and adoption assistance- Retirement/401(k) program, including 100 percent company match up to first six percent of pay- Employee Stock Purchase Plan (ESPP) with 10 percent discount on company stock- Wellness programs, including non-smoker discount, weight loss programs and one-on-one counseling- Employee development/education assistance and professional/industry designation programs and reimbursementThe Hanover Insurance Group, Inc. (NYSE:
THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, Chaucer Holdings PLC, based in London and their affiliates.The Hanover offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of independent agents across the U.S., and has been meeting its obligations to its agent partners and their customers for over 160 years. The company maintains excellent ratings from A.M. Best, Standard & Poor's and Moody's.EEO statement:
'The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.'The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed 'Employment Agency Agreement' already on file with Human Resources - The Office of Talent Management.rjobs .