EMEA Customer Support Engineer Indigo

This job is no longer active. View similar jobs.

POST DATE 9/12/2016
END DATE 10/18/2016

DiversityWorking

Company
DiversityWorking
Job Classification
Full Time
Company Ref #
7278239
AJE Ref #
576155584
Job Type
Regular

JOB DESCRIPTION

APPLY
At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders, and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences and perspective they bring. That's how we work at HP. And this is how ideas and people grow.HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies. HP has an impressive portfolio and strong innovation pipeline across areas such as:* blended reality technology - our unique Sprout by HP will change the way people do things* 3D printing* multi-function printing* Ink in the office* tablets, phablets, notebooks* mobile workstationsHP Indigo Customer Engineers provide technical onsite and remote assistance to customers, both with reactive support (break-fix) and proactive activities. The right candidate needs to have previous field service experience on high volume printing equipment with an extensive knowledge of the GSB Portfolio.Reporting to the appropriate Area Manager* Travel between customer sites on a day-to-day basis, whilst managing multiple break-fix activities* Ability to apply a high level of subject matter knowledge to solve a variety of complex technical issues* Works on problems/projects of moderately complex scope* Exercises independent judgment within defined practices and procedures to determine appropriate action* Acts as an informed team member providing analysis of information and limited project direction input* Follows established guidelines and interprets policies* Evaluates unique circumstances and makes recommendations* Qualifications and Skills
** Appropriate electrical and mechanical engineering qualifications* Experienced as a field based engineer in service delivery for the Graphic Arts and/or similar markets* Broad technical background (IT, Network, SW Solution, Graphics Art)* Excellent listening, speaking and written communications skills.* Analytical evaluation skills.* Works effectively within and across teams, internally and with external partners.* Excellent customer, telephone, oral and written communications skills* Displays a high degree of flexibility working independently* Ability to coach and mentor customers operators* Willingness to travel within the UK and Ireland, and also abroad for training activities* Clean full driving licenseWe are looking for visionaries who are ready to make an impact on the way the world works. At HP, the future is yours to create!Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today- we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them.*
**
**
* Job:

*
*
*
* Services
**
* Title:

*
*
* EMEA Customer Support Engineer - Indigo
**
* Location:

*
*
* GBR
**
* Requisition ID:

*
*
* 1501370
* .