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Realty Management Division, Consumer Loan Servicing Vendor Relationship Owner, Associate/ Vice President, Irving
The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centers around the world.
This role, within the Consumer Loan Servicing Vendor Management Office, is specific to management of risk associated with external vendors engaged to support consumer loan acquisition and loan servicing activities. This role will include direct and frequent contact with external vendors. External vendors may include loan servicers, due diligence providers, document custodians and property managers. Internally, the role will require a close working relationship with the Realty Management Division, Global Compliance, Technology Risk, Legal, Credit and multiple investing divisions (i.e. Investment Banking, Securities). The role will include frequent presentations to the Firmwide Consumer Loan Servicing Vendor Management Committee. Consumer loan servicing and related oversight is highly regulated and requires interaction with federal and state regulators.
The candidate?s responsibilities would include:
? Conduct initial and ongoing vendor due diligence and risk assessments
? Prepare for regulatory requests, inquiries and examinations
? Structure and review of vendor Service Level Agreements (?SLA?) and contracts
? Perform oversight and execute targeted assessments, including loan level testing of vendor practices to evaluate vendor compliance with firm and industry standards, applicable regulations and contractual requirements
? Prepare assessment summaries and detailed observation reports for exceptions and/ or risks identified during targeted assessments and loan level testing
? Work with management to develop appropriate remediation strategies for identified risks and incidents. Monitor all remediation plans through completion
? Evaluate vendor performance against SLA or contract, assess operating/control environment to help minimize the firm?s exposure to regulatory and reputational risk
? Provide regular performance management reports to GS management and related Committees / working groups
? Develop and maintain policies, procedures and best practices for management of vendor performance and associated risk
? Keep up to date with relevant regulatory guidance, industry practices and internal compliance policies? 5+ years work experience in consumer loan servicing compliance and/or vendor management related business
? Knowledge of regulations governing the consumer loan servicing industry
? Strong analytical, written, organizational and problem solving skills with the ability to exercise sound and balanced judgment in a highly regulated environment with aggressive deadlines; successfully meet established deadlines with minimum supervision
? Highly motivated, team oriented with a strong sense of ownership and accountability
? Excellent leadership, interpersonal, and relationship management skills with the ability to work collaboratively with external vendors and internal stakeholders
? Advanced proficiencies in MS Excel and PowerPoint
? Ability to travel
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet. The Goldman Sachs Group, Inc., 2015. All rights reserved.*****