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Student Services Advisor (4575U) #21674

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POST DATE 5/28/2016
END DATE 6/5/2016

University of California-Berkeley Berkeley, CA

Berkeley, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


Job Description

Job Title:

Student Services Advisor (4575U) #21674

Job ID:



Main Campus-Berkeley

Full/Part Time:







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About Berkeley

The University of California, Berkeley, is one of the world s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley s culture of openness, freedom and acceptance academic and artistic, political and cultural make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

Application Review Date

The First Review Date for this job is: June 8, 2016

Departmental Overview

UC Berkeley School of Law (Boalt Hall) is one of the nation's great centers for legal education, ever exploring and pushing new intellectual boundaries while tackling urgent, real-world issues. Berkeley Law is also known for its vibrant and engaged community of students and scholars who are committed to providing leadership and making a difference on problems of local, national, and global import.


Berkeley Law Student Services provides a wide range of support for the law school s student populations, which includes over 1100 JD, JSP, JSD, and LLM students. Students are encouraged to come to Student Services to discuss academic plans, questions about the profession, personal concerns, and summer planning. The office includes the Dean of Students, the Director of Student Services, and the Student Program Assistant. The office works as a team to support student life at Berkeley Law, including meeting with students one-on-one and coordinating large student events.

Applying professional Student Services concepts, provides academic and personal counseling to students individually and to student groups:

* Events: Plans and implements complex, high-visibility student events, such as commencements.

* Collaborates with other professionals to manage student events done by the Student Services Office, including Orientation, Commencement, Admitted Students Day, and final examinations. Directs multiple service contractors and subcontractors. Ensures smooth-running, effective events, including successfully recognizing and resolving potential and real problems in a timely manner using tact, sensitivity, discretion and political acumen.

* Coordinate with student groups to ensure the continued development of an inclusive, student-focused culture. Oversee and plan programs, workshops, and training sessions with students, staff, and faculty to promote the school s effort to build and maintain an environment that is inclusive, pluralistic, and diverse.

* In collaboration with others, manages the administrative scheduling and proctoring of exams

* Academic Advising: Provides academic advising to students individually as well as to student groups; reviews students' progress and advises students on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/dean and faculty, and with other departments.

* Student Conduct: Assists in interpreting campus policies and advising students and faculty on student conduct, student grievances, and disputes..

* Plans, designs, and provides workshops for students, such as information about the campus, or academic strategies and enrichment programs.

Required Qualifications

* Working knowledge of advising and counseling techniques.
* Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
* Excellent customer service skills
* Excellent organizational and oral/written communication skills
* Ability to handle frequent interruptions and still meet multiple deadlines
* Ability to work both independently and as part of a team
* Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do
* Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
* Ability in problem identification, reasoning.
* Ability to develop original ideas to solve problems.
* Interpersonal skills. Multicultural competencies; ability to work with diverse populations.
* Excellent knowledge of human behavior and performance; individual differences in ability, personality, and interest; and learning motivations.
* Skills in monitoring/assessing people, processes or services, to make improvements.
* Ability to attend occasional early morning, evening or weekend events.
* Highly organized with strong attention to detail and ability to work on multiple projects simultaneously.
* Highly effective problem identification and solving skills, presentation skills, verbal communication, written communication, and organization skills and the ability to present information in a manner that is appropriate for the needs of the audience.
* Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills with the ability to think creatively to solve problems and develop solutions.
* Ability to maintain confidentiality and security of student records following confidentiality rules established by FERPA, the State of California and the University
* Ability to successfully pass a background check


* Bachelor s degree in related area and/or equivalent experience/training
* J.D. from UC Berkeley preferred
* Familiarity with legal education preferred.

Preferred Qualifications

* Member of the State Bar of California preferred

Salary & Benefits

Salary range of $43,300 - 63,000, commensurate with experience and internal equity. This position is also LRAP-eligible for Berkeley Law grads. LRAP - Berkeley Law Loan Repayment Assistance Program.

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

This is a one-year position with possibility of renewal.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: