42k PRODUCT Sales & Service Inside Representative
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POST DATE 9/15/2016
END DATE 10/30/2016
Santa Ana, CA
JOB DESCRIPTIONNSIDE SALES / CUSTOMER SERVICE
Client is looking for somebody with experience quoting products, processing sales orders, good written and oral skills, ability to type, computer literate. Strictly all center experience doesn't really translate to this position.
Responsibilities of this position are:
- Answer incoming phone calls and handling/routing customer inquiries.
- Issue sales quotes, sales orders, purchase orders, return authorizations, etc.
- Inside sales via outgoing calls to customers.
- Assist in administration of customer service files and paperwork.
- Assist customers with product related technical issues.
- Participate in quarterly inventory count.
- Support other departments (Sales, Service, Accounting) in resolving customer issues.
- Additional duties as assigned.
The ideal candidate will have the following background/skills:
- 2+ years prior experience working in customer service/inside sales
- Excellent written and verbal communication and follow through skills
- Strong speaking voice, confident attitude
- Computer skills: MS Office (Word, Excel, Outlook, etc.), Navision, proficient typist
- Self-starter with motivated, hardworking attitude
- Prior experience in the aquatics industry is a plus
-Technical experience with filters, pumps, plumbing, valves, etc. a plus
They offer an excellent benefits package, profit sharing, and 401K retirement plan.
Must be able to pass a background check and drug test
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.