LEAD PATIENT SERVICES REP 10/11/2017

Cooper University Health Care Cherry Hill, NJ

Location
Cherry Hill, NJ
AJE Ref #
579727610
Job Classification
Full Time
Job Type
Regular
Company Ref #
38771
Experience
Mid-Career (2 - 15 years)
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Job ID

38771

Category

Clerical

Shift

1

Type

Full Time

Department Name

1935 East Route 70 Cherry Hill

SHORT DESCRIPTION

Lead others in providing prompt and accurate patient registrations while delivering good

customer service.



Must be able to multi task and work in a team environment.



This individual serves as a lead and the front-line contact person for all incoming patients.



The incumbent will greet, register, schedule and provide general information to patients

and/or their families.



Ensures that insurance information is verified, co-pays are collected, and that patient

charts are prepared in advance.



At all times ensures a high level of customer service by providing patient confidentiality and

care in accordance with the Patient s Bill of Rights.

SPECIAL REQUIREMENTS

Scheduled Days / Hours: Monday-Friday 8-430; 830-500



Education:

High School Diploma or Equivalent required.

Experience:

3 years experience in a medical environment required.

IDX experience, some knowledge of medical insurances preferred.

Leadership experience preferred.

Computer literate, excellent communication and customer service skills.

Required License/Certifications/ Registration:



All incumbents must satisfactorily complete a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC.



Cooper University Health Care is an equal employment opportunity employer and does not discriminate on the basis of gender, race, age, religion, physical or mental disability, marital status, Veteran status, national origin, or any other category protected by federal or state law