LEAD PATIENT SERVICES REP 10/11/2017
Cooper University Health Care
Cherry Hill, NJ
JOB DESCRIPTIONAPPLY Job ID
1935 East Route 70 Cherry Hill
Lead others in providing prompt and accurate patient registrations while delivering good
Must be able to multi task and work in a team environment.
This individual serves as a lead and the front-line contact person for all incoming patients.
The incumbent will greet, register, schedule and provide general information to patients
and/or their families.
Ensures that insurance information is verified, co-pays are collected, and that patient
charts are prepared in advance.
At all times ensures a high level of customer service by providing patient confidentiality and
care in accordance with the Patient s Bill of Rights.
Scheduled Days / Hours: Monday-Friday 8-430; 830-500
High School Diploma or Equivalent required.
3 years experience in a medical environment required.
IDX experience, some knowledge of medical insurances preferred.
Leadership experience preferred.
Computer literate, excellent communication and customer service skills.
Required License/Certifications/ Registration:
All incumbents must satisfactorily complete a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC.
Cooper University Health Care is an equal employment opportunity employer and does not discriminate on the basis of gender, race, age, religion, physical or mental disability, marital status, Veteran status, national origin, or any other category protected by federal or state law